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4 posts

Wannabe Geek


Topic # 6770 22-Feb-2006 10:38
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Hi folks, now i've grabbed your attention with screaming so loud everyone in the world heard me!!! I was wondering if anyine could help me. I have just bought ad XDA11i which was on o2 and is supposed to have been unlocked onto any network (with me so far) well I have tried to get it to work with an orange sim, and it wont it just disconnects every time you try to dial. So i toook it back to the shop, they told me it was trying to send data all the time and that was why i didn't work. So away it went for 3 weeks while they reformatted it all, and I got it back being told everything was hunky dorey and working perfectly fine. ( Pause for breath!!!) So I get home, charge my pride and joy up and guess what???? It won't dial out! Now it recognises my sim, takes all the info from it and even uploads all my pictures and ringtones but.......I cant ring anyone it hangs up straight away. I would really appreciate it if any of you guys have any ideas as to what I can do or try to get it to work, i was so excited to get it and I have had nothing but problems. Sorry to whaffle for so long hope you can help!!!

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BDFL - Memuneh
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Reply # 29067 22-Feb-2006 10:52
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First question that springs to mind: does it work with an O2 SIM?

If it does, then it's locked to O2.







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Wannabe Geek


Reply # 29068 22-Feb-2006 10:54
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tried that first it seemed the logical thing to do, but it does exactly the same thing, you dial the number press the button to dial out and then it just disconnects.

 
 
 
 


BDFL - Memuneh
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Reply # 29070 22-Feb-2006 11:01
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Interesting... Sending data wouldn't stop phone calls - actually the opposite.

Is this happening on a fresh out of the box unit? you have not installed any programs on this Pocket PC?

I suggest you take it back to the store and ask them to test with one of their own SIM.







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Wannabe Geek


Reply # 29072 22-Feb-2006 11:07
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It has been back to the store twice now ( which is why I'm beginning to despair so much) They are the ones that sent it away to be fixed because of the data sending error, when it came back it was supposed to have been fine (but it isn't) It has been tested on their SIM which had the same result. I think the best thing to do is to get a different PDA any reccomendations guys?? I really appreciate the advice because it has gone beyond a joke now. Whatever i get must work with tom tom sat nav which is why i bought the XDA.

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Reply # 29077 22-Feb-2006 11:39
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Hmmm.

Does your Orange SIM work in a normal mobile phone? If yes, then the SIM is fine.

Xda IIs and IIi ARE operator locked, so you need to get them unlocked before it will do anything. I would check it as well - a lot of dodgy unlocking places can make things worse. O2 charges 15 pound to unlock a device, but the Service Provider (Dixons, Phones 4U) have different policies to O2 itself.

Is it Prepay or Postpay? If prepay, is there a credit on it?

Remember, the settings O2 put in are for O2 Pay Monthly, not Orange Prepay!

If this still doesn't work, then you can go back to the shop and demand a refund. Unfortunate but there you go.





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Wannabe Geek


Reply # 29079 22-Feb-2006 11:46
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Thanks Antoniosk,

the orange sim is fine its only a few months old and works in all of my other phones, it was unlocked by the O2 shop so i guess its something wrong with the PDA itself, Thanks for your help, I guess i will just have to get something different instead.(I wonder if the XDA exec is worth a look!!!!)

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