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447 posts

Ultimate Geek

#90594 24-Sep-2011 22:31
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So I've had a bad tech day today. My Mac decided to have a heart attack & I fiddled with something I shouldn't have on my N85. My N85 wasn't behaving properly after trying to set up Mail for Exchange so I figured I would wipe it and start again.

- I took a backup of it before I started.
- I tried using the 7370 reset code. It asks me for my security code. I set it 2 years ago and for the life of me, I can't remember it. Cancel that after trying to guess it.
- Use the 'push *, 3 & one other button' method while powering on. It clears itself, however, the security & pin codes still remain.
- Every time I turned it on, it asks for my pin code. I enter a random number (same deal as with security code, it's a 2 year old pin I've never used), it says 'incorrect pin', but it lets me use the phone anyway.

So I give up for the time being and restore from the backup. No worries. However, I want to figure out my pin (& security code if possible) and I only have one shot left according to the phone.

Does anyone have any bright ideas other than to hit it with a hammer & buy myself a new one for my birthday in a couple of days? The Nokia service centre is only open till 5:30 Mon-Fri so I don't really have an option to go there except during my work hours and they will probably just laugh at me and tell me to stop using an ancient phone.

Ideally I would just like to wipe the whole phone, including all settings/pins etc and start like I just got it out of the box if possible. 

If the above is not possible, suggestions on how to send my phone to a fitting death are welcome.


PS I still have the PUK1 that came with my SIM if that's any help.

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19282 posts

Uber Geek
Inactive user

  #525443 24-Sep-2011 22:40
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PIN is SIM related your mobile carrier will have PUK1 and PUK2 code on a db which you can request

Security code is only handset related

447 posts

Ultimate Geek

  #525446 24-Sep-2011 22:56
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Thanks John. So you're saying enter in another wrong PIN & my phone will then ask for the PUK1 code which I already have, allowing me to rest the PIN?


19282 posts

Uber Geek
Inactive user

  #525450 24-Sep-2011 23:15
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PIN yes not security code

335 posts

Ultimate Geek

  #525642 25-Sep-2011 21:42
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The only way to reset the security code if you don't know it is to reflash the firmware. The easiest way to do this with Nokia phones is with Phoenix, that said though it is kind of a specialty to do this.

Being that phoenix is the official Nokia care centre flashing software, you need a Nokia FLS-5 dongle to use it. Only Nokia care centres have these, so snyone else would need to find a cracked version of phoenix, this installs a virtual dongle so phoenix thinks there is one plugged in. Anyway, if you're able to get this set up, you will need to download your firmware files (I use Navifirm) and then use phoenix to flash them to the phone.

It is kind of complicated, but I can give you a walkthrough if you want. You'll have to find phoenix on your own though as I'm not sure if we're allowed to talk about software cracks on here. (even though as far as I'm aware it's not actually piracy, it's just a security bypass)

447 posts

Ultimate Geek

  #525967 26-Sep-2011 20:19
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Cheers John. PIN has now been rest.

Ben, thanks for pointing me in the right direction. I'll do a bit of reading and see how I go & post back in here if I get into trouble (read: After I turn it into a brick Laughing)

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