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Topic # 215078 11-Jun-2017 16:56
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Anyone else finding all the online functionality of the Xbox One (i.e. downloading anything from the store) to be painfully slow? As in 10 minutes to install a 100MB package on a 100Mbps fibre connection?

the PC and the PS3 are fine, just the Xbox is almost unusable.




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  Reply # 1798131 11-Jun-2017 18:38
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Depends what you are downloading. New releases especially around release day take ages and often fail.

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  Reply # 1798140 11-Jun-2017 18:52
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Funny you mention.... I've found browsing the store to be super slow the last couple of days.  Even just moving up and down between items in the list is so bad.  I gave up looking for something to buy yesterday and just started replaying Doom :)




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  Reply # 1798244 12-Jun-2017 06:49
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Doesn't matter what it is, old (Titanfall 2 DLC) or new (Skype) both are equally awful.

And yes, just browsing the store can take a full minute for pages to load correctly. This is via a LAN connection, not wifi and other hardware on the same switch will happily download from elsewhere at >10MB/s.

Even the store via Windows 10 is hardly a speed demon.




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  Reply # 1798313 12-Jun-2017 09:16
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Gigatown Fibre over WiFi .. and over the last few days I've been getting really slow speeds when updating or downloading new games.

 

Its never been "fast" but over the weekend it was painful.




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  Reply # 1804963 22-Jun-2017 07:15
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This is what I'm dealing with. Actual download speed when something will download tends to be anywhere from 0.1Mbps to 30Mbps but anything over ~1.5Mbps tends to be very short lived.


This is on a hard-wired connection and everything else on the network will happily max out the 100Mbps link to pretty much wherever. Has Microsoft QOS'd NZ to oblivion?


ISP is Bigpipe, unsure if that'd factor in. Have tried various DNS settings for good measure. IPv6 is enabled but the XBox is (once again) the only device I have that doesn't support the implementation of it that is in use.



The Netflix app streams 4K HDR video just fine which suggests it can sustain something like 20Mbps, so it's looking like a MS specific issue rather than a general network issue.





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  Reply # 1805047 22-Jun-2017 09:41
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Question - do you have external storage connected to the Xbox?  If so is it the default install location?  I've found that with a USB drive connected installing a game (even from disc) can freeze and take forever.  If I unplug the external drive it works fine.  So I have set it up so that default installs go to the internal drive, and I manually archive old games I'm not playing to the external drive.  When downloading a game this basically makes the game download about 20Mb then it just halts and comes down a few kb at a time.




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  Reply # 1805267 22-Jun-2017 15:17
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Nope, nothing plugged into it.





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  Reply # 1805339 22-Jun-2017 17:44
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I'm encountering this problem this evening. My Halo Wars 2 update is crawling (1 - 5Mb/s). Occasionally it will climb towards 30Mb/s, but then plummet quickly. This is on Vodafone VDSL (70Mb/s download - speedtest) - wired connection. 




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  Reply # 1805400 22-Jun-2017 20:39
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 Anyone got any idea how we can get an explanation from MS?

 

FWIW - Downloading from the Windows store on a Win10 PC also seems to be similarly painful whereas every other service (including downloading regular Windows Updates) runs at a regular speed.

 

I assume it's because it's all coming from Australia rather than the usual Akamai mirrors (would mostly explain the poor ~150ms ping), but even if that's the case it's still rather dismal.





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