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TechnoGuy001

853 posts

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#171719 28-Apr-2015 23:51
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So I live in an apartment and I've subscribed to an ADSL line, which was turned on today, but when I got home to try it my download speeds are terrible, as seen by the speed test shown below.




But when I look at the routers sync information, it looks like it's syncing at good speeds no?
I'm assuming that's bytes, so convert that to megabytes, makes it 1.2MB/s or am I doing this wrong.



I got this Vigor 120 back in 2013, and haven't used it for about 6 months, but I kinda remember it being a bit flaking just before I moved house last year, but forget the exact issues.

This modem is still under warranty (yay for Ascent) so was wondering if I should try get it replaced.

Note: I've contacted the ISP as this is a new connection, but after they reset something it didn't help so they're going to get Chrous to check something tomorrow, but I don't want to get to the stage where they check my line up here, only to find it's fine, and it's my hardware, and get charged a massive call out fee.

Also I have no ADSL filter, this isn't needed for a nakid no phone setup right?

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TechnoGuy001

853 posts

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  #1295765 2-May-2015 15:50
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Just a quick update, the Chorus tech came out and it turns out my line was swapped with the neighbors for some reason, so it was put back to the way it should be, and now my speeds are as you'd expect, 10Mbps, which is miles above the 1Mbps I used to get.

So turns out it wasn't anything on my end.

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