Can't access Spark fibre with TP Link AC750

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Can't access Spark fibre with TP Link AC750

jmh

458 posts

Ultimate Geek
+1 received by user: 141

#253213 1-Aug-2019 13:16

Switched to Spark today and no internet. Why am I not surprised.

I've gone through the help page: https://www.spark.co.nz/help/internet/set-up/non-spark-modem/

And changed what I can see, but can't find options like

Operating mode: MDI/MDIX

Encapsulation: 802.1Q
PCP marking: 0
VID (or VLAN): 10

I've changed what I can but internet is still not working and Spark say not our problem contact tp link.

Any help on offer?

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jmh

458 posts

Ultimate Geek
+1 received by user: 141

#2287233 1-Aug-2019 15:41

Thanks everyone. In the end I popped down to my local store and picked up the free router I should have ordered. Working fine now.

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#2289719 4-Aug-2019 16:25

What the f does Getflix have to do with connecting a printer?!?!?!?!?

You have a non-standard router & non-standard DNS settings. Do you expect Spark to send a technician to reconfigure your entire network?

As for 'spark should know my router doesn't work'. No. No they shouldn't. There are thousands of router models on the market. Spark have told you what router they want you to use, and you chose not to.

You chose to move on your own volition, its up to you to sort your network out. End of story.