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Stacy88

84 posts

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+1 received by user: 3


#267950 19-Feb-2020 11:34
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Hi guys,

 

I purchased the US-8-60W POE Switch and set it all up connected to one of my Fritzbox router. When opening the Ubiquiti UniFi Controller (Windows 10 PC) > Launch browser to manage >  it shows the POE Switch device but it attempts to adopt but then disconnects and then readopts then disconnects. The adopt never finishes/succeeds..

 

Methods tried:

 

     

  1. I have tried using a cable ethernet cat6 cable shorter length and doesn't work
  2. Reset the POE switch 5 times (holding the reset button until led turns off while power is still on). 
  3. Turn POE Switch off and on
  4. tried inserting to different ports of both the router and POE switch
  5. have also tried connecting the POE Switch to the fritz 1 and problem still persist

 

NOTE: During the first setup attempt when entering the device using the Ubiquiti UniFi Controller, I was told to setup the POE device with a wifi name and pass.... strange but yeah. 

 

Please help (I'm still quite new to networking so please bear with me). 

 

Thanks and I look forward to working with you guys to fix this problem 😀

 


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dfnt
1553 posts

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  #2424099 19-Feb-2020 15:20
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Can you type cat /var/log/messages

 

Paste the output to see if it can show us why its not adopting

 

 

 

Failing that, can you type (assuming your unifi controller is running on .20:

 

set-inform http://192.168.178.20:8080/inform

 

Go to the controller, adopt the switch, then back to putty and press the up arrow to get to set-inform http://192.168.178.20:8080/inform and press enter


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