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pomiejon

16 posts

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#273335 17-Aug-2020 13:31
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Can anyone please help with the configuration settings for a TP-LINK Archer C60 for 2degrees Fibre?

 

I have configured it and have internet access however some sites are not loading at all or only partially.  E.G:

 

- rnz.co.nz - loads 100% fine.
- nzherald.co.nz - does not load at all (just times out)
- facebook.com - images and videos don't load, text loads fine.

 

Below are the settings I have changed.  Everything else is default.  Neither IPv6 nor Wireless are enabled.

 

 


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pomiejon

16 posts

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+1 received by user: 1


  #2543829 18-Aug-2020 16:57
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ISSUE RESOLVED.

 

The first two 2egrees agents I spoke with were pretty dismissive as I wasn't using a Fritzbox.  I called again for a last ditch effort today and spoke with someone who diagnosed and resolved it.  2degrees still had me provisioned for a static IP address (which I cancelled some 2 years ago).  Despite configuring the modem to use dynamic IP 2d were still issuing me with the static IP.  They've obviously made some technical changes recently as it seems that was the cause of the issue.  As soon as the agent removed the static IP, I was issued a new one dynamically and the new IP address worked 100% fine.

 

So no modem issue at all.

 

Lesson: Talk to several agents until you get one curious and persistent enough to look more deeply into the issue.

 

Thanks all for your input.  Much appreciated.


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