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311 posts

Ultimate Geek

Topic # 191251 29-Jan-2016 12:43
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After a year of intermittent issues which we've never been able to replicate consistently, we have finally had to rush out and buy a new router. We had hoped it wouldn't come to that - the new router was bought 1/1/14 when the old one died. We've always bought entry level systems but since we now run our business from home we bought slightly more up the range. Hence our disappointment - but had to bite the bullet when I couldn't work with a client (we use TeamViewer). Our new device isn't quite up to a couple of the specs of the old one - but it also has a couple of extras - so it's about the same and cheaper than the current price of the old one.
The other information that's relevant is that we have a range extender to boost WIFI in our offices (previously our children's bedrooms). We usually connect via cable here - but phones and tablets obviously don't.
So when we use InSSIDer we see our two signals. but even with the new router we still get periodic drops (although less severe) in the signal - although mainly from the extender. Even with the old one the two drops kin the two signals weren't always "synchronised" as I expected - now almost not at all. The drops don't seem to affect our connections noticeably - so I assume this is normal? But I have no idea so would appreciate an opinion from someone with more skills than me (which is probably everyone here).
The other question is over channels. Our new router doesn't go above 9 - yet InSSIDer shows us using channels 11+7. I thought we chose channel 6 - I now see when I look again at the router via our browser it's on Auto and says current 11 (interference severe). There is another device in the area showing 11+7 - but it's less strong than the next door signal. Again any info to help us understand what is happening would be appreciated.

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  Reply # 1481190 29-Jan-2016 12:58
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11+7 means you're using 40MHz channels.


My personal view is that you should only ever use 20MHz channels on 2.4GHz and should never under any circumstances use a WiFi extender unless you can explain why they're a problem, not a solution. My recommendation is always an AP with an Ethernet cable or an AP with Ethernet over power adapters?



311 posts

Ultimate Geek

  Reply # 1481543 29-Jan-2016 22:30
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Thanks - 20Mhz combined with a a lower channel seems to have greatly improved things.

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