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418 posts

Ultimate Geek


# 204980 25-Oct-2016 17:57
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Hi Guys

 

Does anyone know if the fritz 7340 works with spark vdsl?

 

I have been trying to set it up with user@xtrabb.co.nz password, PPoE and it keeps saying PPoE packets not recieved.

 

in Event logs it says PPPoE error: Timeout.

 

 


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4208 posts

Uber Geek


  # 1658377 26-Oct-2016 17:24
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Have you got something in the service field?


976 posts

Ultimate Geek

Trusted

  # 1658381 26-Oct-2016 17:29
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https://www.spark.co.nz/help/internet-email/getstarted/broadband-settings-for-third-party-modems/

 

All of those settings above. be sure to select VDSL tab.

 

Yes that modem/router It should work I had used it on Spark's ADSL.


 
 
 
 




418 posts

Ultimate Geek


  # 1658676 27-Oct-2016 06:30
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chevrolux:

 

Have you got something in the service field?

 

 

selected "Other internet service provider" and tried leaving it blank/Spark - makes no difference.




418 posts

Ultimate Geek


  # 1658678 27-Oct-2016 06:33
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darylblake:

 

https://www.spark.co.nz/help/internet-email/getstarted/broadband-settings-for-third-party-modems/

 

All of those settings above. be sure to select VDSL tab.

 

Yes that modem/router It should work I had used it on Spark's ADSL.

 

 

Yep followed them, VPI/VCI are not applicable for vdsl? they stay active with values of 0/32


976 posts

Ultimate Geek

Trusted

  # 1658685 27-Oct-2016 07:12
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no you need to use the VDSL settings after going to that link.

 

  • Operating Mode: VDSL2
  • PPP Protocol: PPPoE
  • PPP Username: user@spark.co.nz
  • PPP Password: password
  • PPP Auth Type: PAP
  • Encapsulation: 802.1Q
  • PCP Marking: 0
  • VID: 10
  • MTU: 1,500 or AUTO



418 posts

Ultimate Geek


  # 1658777 27-Oct-2016 10:23
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darylblake:

no you need to use the VDSL settings after going to that link.



  • Operating Mode: VDSL2

  • PPP Protocol: PPPoE

  • PPP Username: user@spark.co.nz

  • PPP Password: password

  • PPP Auth Type: PAP

  • Encapsulation: 802.1Q

  • PCP Marking: 0

  • VID: 10

  • MTU: 1,500 or AUTO



Sorry, going by the suggested vdsl settings. I still have to provide values for VCI/VPI, by default it is set to 0/32.
And also vlan. But i cant find these innsparks vdsl settings

976 posts

Ultimate Geek

Trusted

  # 1658779 27-Oct-2016 10:25
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Try either

 

0/100

 

Or 0/110

 

 


 
 
 
 


976 posts

Ultimate Geek

Trusted

  # 1658780 27-Oct-2016 10:25
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Try either

 

0/100

 

Or 0/110

 

 


1403 posts

Uber Geek


  # 1658783 27-Oct-2016 10:32
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Technically there is no such thing as VPI/VCI for PTM-based xDSL so even if there is a mandatory field in the GUI to fill in it would be ignored. I think Snap specify 0/110 on their support material. Most modems should be able to auto detect the virtual circuit configuration anyway.

 

 

For Spark VDSL you must enable VLAN tagging (Vlan Mux)

 

Vlan ID 10 (listed as VID on Spark settings, sometimes also 802.1q in modems)

 

Priority 0 (listed PCP marking on Spark settings, sometimes also 802.1p in modems)

1403 posts

Uber Geek


  # 1658794 27-Oct-2016 10:50
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To be honest I don't see why the preset for Snap/2degrees wouldn't work for Spark as well. This would avoid you needing to set up network interfaces from scratch. You don't necessarily have to choose the "other internet service provider" option.

 

 

If you are still having trouble post up some screenshots of your settings.



418 posts

Ultimate Geek


  # 1659250 27-Oct-2016 19:46
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Worked in the end.

User@xtrabb.co.nz
Auto detect tick for VCI/VPI and PPOE.
Vlan10



418 posts

Ultimate Geek


  # 1659251 27-Oct-2016 19:46
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Thanks all

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