Wrong type of jack for dsl??

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Wrong type of jack for dsl??

Interslice

165 posts

Master Geek
+1 received by user: 35

#205493 15-Nov-2016 19:34

So I got a confirmation email today saying that the internet was good to go at our new place, so i thought sweet i'll hook it up tonight. First thing is to plug router in to the phone jack but it doesn't fit in.. is there different type of phone Jacks? Is it just a matter of purchasing a compatible cord?

Any help would be appreciated. Thanks

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#1671551 15-Nov-2016 19:40

Photo of the plug you are trying to plug into the Telephone jack point

Linux

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671557 15-Nov-2016 19:52

My pic says uploaded but nothing showing here?

Linux

12173 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#1671558 15-Nov-2016 19:56

Interslice: My pic says uploaded but nothing showing here?

Did you add the BBcode link so it will display?

Linux

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671563 15-Nov-2016 20:02

DarthKermit

5346 posts

Uber Geek
+1 received by user: 3317

Trusted

#1671564 15-Nov-2016 20:02

Interslice: [img]https://cdn.geekzone.co.nz/imagessubs/blog350f54439e112f6c6f445b745025332e.jpg[/img

You need to add a close square bracket ] at the end.

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671565 15-Nov-2016 20:02

Forgive me haha

Lego

Shop now for Lego sets and other gifts (affiliate link).

jpwise

jpwise
591 posts

Ultimate Geek
+1 received by user: 13

Lifetime subscriber

#1671570 15-Nov-2016 20:05

It's called a BT jack. Standard in houses for years.

If your using ADSL, either use a filter with RJ11 on the back, or a BT to RJ11 cable.

https://www.pbtech.co.nz/product/MODDNX003

https://www.pbtech.co.nz/product/ITPCABT02

Working for Service Plus - serviceplus.co.nz

Authorised Service Provider for Apple, Asus, BenQ, Dynabook, Lenovo, and others - refer serviceplus.co.nz/brands

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671572 15-Nov-2016 20:09

Thanks that's awesome, just need an adapter then. Sorry had no idea bout this. Is it different for vdsl? Cheers

jpwise

jpwise
591 posts

Ultimate Geek
+1 received by user: 13

Lifetime subscriber

#1671575 15-Nov-2016 20:17

VDSL as far as I'm aware they typically install a master filter and a separate jackpoint for the VDSL.

If you signed up for VDSL you might need to find out if there's a separate jackpoint somewhere in the house.

Working for Service Plus - serviceplus.co.nz

Authorised Service Provider for Apple, Asus, BenQ, Dynabook, Lenovo, and others - refer serviceplus.co.nz/brands

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#1671576 15-Nov-2016 20:23

Generally VDSL is installed with a master filter and a dedicated RJ45 port for the DSL side.

With many providers now opting to not do filter installations by default, this is somewhat segmented.

Ultimately, VDSL, ADSL it does not matter. If you wish to have the best experience you should have a master filter installed.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671577 15-Nov-2016 20:28

Damn nobody came around and installed anything

New World

Shop on-line at New World now for your groceries (affiliate link).

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#1671578 15-Nov-2016 20:31

Interslice: Damn nobody came around and installed anything

That simply means your ISP has opted for no filter installation.

I personally would recommend you organize to have one done, However a simple BT -> RJ12 will be good

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Interslice

165 posts

Master Geek
+1 received by user: 35

#1671579 15-Nov-2016 20:46

Thanks alot for all the help. I may forgo the master filter as all we will have coming over the phone line is internet and it is slated that in 6 months we will be eligible for UFB.

Hopefully I can pick up a BT to RJ cable and give it a whirl. You guys are truly informative.

Thanks again

webwat

2036 posts

Uber Geek
+1 received by user: 145

Trusted

#1673520 18-Nov-2016 11:53

jpwise:

VDSL as far as I'm aware they typically install a master filter and a separate jackpoint for the VDSL.

If you signed up for VDSL you might need to find out if there's a separate jackpoint somewhere in the house.

If the previous owner/tenant had ADSL or VDSL, there is a chance there could already be a master filter hidden inside a telecom box somewhere. Find the BT cord from an old telephone and plug in the router, and if the ADSL light doesnt come on within a minute or 2 then try different jacks around the house looking for one thats been labelled as DSL. If theres no master jack (ie ADSL works on all of them) then you will at least have to plug an inline filter into each telephone or anything else like Sky or burglar alarm. Best to just get the master filter installed.

Time to find a new industry!