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37 posts


#233433 16-Apr-2018 11:54
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Hi there, not sure if anyone can help me. We've just moved into a house and want to get connected to fibre etc. Was super simple at the old house, just a new line in and fibre box was installed. This new house has a home network. The assumption is there is a comms box or network cabinet somewhere and this is where the fibre should be installed. I cannot find anything anywhere, have yet to venture in the roof cavity - but I would have thought it would have been where the power mains box is or where the gas/power/telephone enters the house. 




If anyone can offer any info or advice? please?


Thanks in advance

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4046 posts

Uber Geek

  #1996941 16-Apr-2018 11:58
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If it followed best practice. Side wall of the garage. Possibly a panel separate from the power one but front looking the same. And will at the very least be a box with a duct running to it on the exterior wall standing about 450mm from ground.


If they didn't could be anywhere. Roof, Cupboard, hanging out a hole in the lounge where the TV was. 

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Ultimate Geek

  #1996961 16-Apr-2018 12:28
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i would have a look in the roof first and that will give you a indication if its in there or where all the cables go and what direction, but also have a look in wardrobes hall way cupboards too




418 posts

Ultimate Geek

  #1996968 16-Apr-2018 12:38
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Ask the previous owners where it is?

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Ultimate Geek

  #1997029 16-Apr-2018 13:41
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see if you can borrow a tone tester from someone, plug it into one of th Ethernet Jackpoints then with the locator device just start up against the wall and see which was the cable goes, it will most likely go into the roof space first, then obviously you will have to get into the roof (most have plenty of room) and then follwo the cables, if you cant get a locator, just get up in the roof and look for cat cable (usually blue) any decent electrician would have them al running in a nice look and when you seen a lot of cat cable going back down into the house thats most likely the distrubtion point. Hope you have success

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  #1997079 16-Apr-2018 13:58
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Thanks everyone - very useful. It is a rental property with overseas owners (property manager and former tenants have been no help) 

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Uber Geek

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  #1997217 16-Apr-2018 18:11
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Depending on how many outlets there are, they may go to a collection of outlets in another room, rather than necessarily a patch panel.

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Uber Geek

  #2000052 20-Apr-2018 22:39

Since it is a rental. Maybe the previous tenant or the landlord removed the ONT. I recall an old thread where a property manager removed an ONT, poked the end of the fibre into the wall, then plastered and painted over the hole. New tenant moved in, plugged their router into the RJ45 socket that was installed for patching voice back to the other jackpoints (as they didn't know what an ONT looks like) Tenant then complained to their ISP that the internet wasn't working.

Maybe something similar to the above has happened. Which would explain why you can't find the ONT.


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Ultimate Geek

  #2000064 20-Apr-2018 22:53
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there is a similar case in hamilton that a friend has encountered where the ont is in the celing of a MDU with one ont supplying the building and a local isp is using a L3 managed switch and a mikrotik router to split a 100mbit connection off the ont to more than 7 other units




talk about shoddy service, he was paying for 100mbit but only getting 20mbit, pretty much daylight robbery

1146 posts

Uber Geek

  #2000090 21-Apr-2018 01:32
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If anyone can offer any info or advice? please?





Not really. But maybe *THIS* couple was there before you? (sorry, just remembered the fancy idea in that posting).

- ISP1: OneBox FTTH modem, 1/.5G, full DS, VLAN7, VoIP + ipTV streaming flat
- ISP2: LTE USB modem + GL-AR750S, 100/40M data plan (wireless fallback)
- NET: OPNsense CI329, ES-16-XG, C2960X-48TS, 3 GWN7630, EL1600+800
- SVR: 9i3C246 32G/24T, 2 H2 16G/500G, N2 4G/1T || 2 remote HC2 14T+4T
- USR: DeskMini 9i5, NUC 8i7HVK, Aspire E5, EliteBook 840, Galaxy Tab, 4K TV
- IoT (EU868): openHAB, CCU3, Vantage ISS 6327, LoRaWAN 4 GWs/15 Nodes
- 3D: 2 Ender-3/Pro, 4 Ultimaker 2E+/3/3+/S5, MPCNC, EleksLaser-A3 Pro
- ipPBX: GO-Box, 2 GRP2613, SPA112 (Fax & W-48, a 1948 Siemens phone)



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