Router keeps disconnecting from WAN

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KitChan

34 posts

Geek

#240039 16-Aug-2018 20:06

Just got Stuff Fibre today and while I wait for their router I'm using an Orcon NF4V Firmware GURNV5.OT132A-8-NC.Orcon-R5B032.EN

For some reason the router keeps disconnecting from UFB. When this happens, the WAN and LAN1 lights on the router and ONT stay on.

Rebooting the router works every time, but then in a few minutes I disconnect again. 2nd attempt posting this as I lost connection.

I think the issue is more likely with the router than the ONT

cyril7

9058 posts

Uber Geek

ID Verified

Trusted

Subscriber

#2074625 16-Aug-2018 20:30

Hi the ont's are pretty well tried and tested, so more likely a duffe router.

Cyril

yitz

2083 posts

Uber Geek

#2074628 16-Aug-2018 20:37

If you go to the WAN section under Device Info on the left hand side menu make sure there is only a single WAN connected or attempting to connect.

KitChan

34 posts

Geek

#2074631 16-Aug-2018 21:04

The router from Stuff should arrive in the morning/early afternoon. So I'll just wait.

Yoban

447 posts

Ultimate Geek

#2074720 17-Aug-2018 09:26

Interesting to see this post as I too had the same issue two days ago - internet OK night before, in the morning nothing. ONT had the 3 green lights, router had green lights on the WAN port from the ONT - just not flashing. I also could not access the router admin page from my LAN.

A reboot solved the issue for me too as OP stated and still running OK this morning. I have spark fibre100, Draytek 2820 that has uptime of approx 9 months. All very odd and maybe time to move to slighter better kit as been following the mikrotek/Ubiquiti discussions lately....