Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


mattwnz

20157 posts

Uber Geek


#250722 22-May-2019 19:07
Send private message

I posted part of this question in the Spark forum earlier, but the issue I am currently having is possibly nothing to do with Spark, as there is now current a dial tone again on the line, and I have done more testing. Plus I still haven't got that issue with Spark resolved as to why the phone line keeps going down, but that is really different issue to this one. 

 

 

 

The electrician left a telephone module to allow phone line to be split and  patched around the home, which is this one http://www.electricsmarts.com/industry/smartecat/product/view/Hubbell/NSOMTM12 . The module  is plugged into the POTS1 port on the ONT, and into the number 1 on the voice input line as shown in the photo below. However when it is patched to any of the rooms from the 1,2,3,4 ports below, there is no dial tone. However if I patch it from the TEST-IN PORT to a room, there is a dial tone. I am wondering if I am missing something, or this isn't the right type of module they should be using. I notice that the photo of the product on this website, shows the TEST-IN and TEST -OUT line linked with a wire. I am wondering if the electrician forgot to put that in, because they just left the module in the network cabinet with no box, instructions or cables etc, and it doesn' t look like there are any downloadable instructions. Anyone know, or am I right, and it needs the test ports linking?

 

 

 


Filter this topic showing only the reply marked as answer Create new topic
cyril7
9058 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2243305 22-May-2019 19:21
Send private message

Hi, I would not use that hubble module, instead I would just jumper the blue pair of ports 22,23,24 together on the patch panel together (they seem as though they are not connected to anything) and patch the phone line from the ONT (I presume the grey cable going to the hubble) into one of those then patch any of the remaining to the outlets you need phones at, I assume 2 outlets with phone would suffice.

 

In the meantime, is there any reason why you cannot patch the grey cable from the ONT to an outlet and you should get phone service on that outlet.

 

Cyril




mattwnz

20157 posts

Uber Geek


  #2243312 22-May-2019 19:41
Send private message

cyril7:

 

Hi, I would not use that hubble module, instead I would just jumper the blue pair of ports 22,23,24 together on the patch panel together (they seem as though they are not connected to anything) and patch the phone line from the ONT (I presume the grey cable going to the hubble) into one of those then patch any of the remaining to the outlets you need phones at, I assume 2 outlets with phone would suffice.

 

In the meantime, is there any reason why you cannot patch the grey cable from the ONT to an outlet and you should get phone service on that outlet.

 

Cyril

 

 

 

 

Thanks. Yes the grey is going into the POTS1 on the ONT. Currently it is patched from the TEST-1 port on the module, to a phone in the house, so there is one working phone. Do you know if there is supposed to be a jumper between TEST-1 and TEST-2, which will activate all the 1,2,3,4 ports on that module? Is this not really the best type of module to use when splitting the phone line up to various rooms?

 

I am not sure if there are any spare ports on the patch panel, as we haven't yet checked that they all link to the right rooms.  Some don't seem to and some ports have duplicate room and port numbers on them. There are still some network cables loose in the cabinet that probably should be attached to it as well. As the cables were cut too short by the electrician when they installed it, the ports on the patch panel aren't grouped together by room, so it isn't quite so easy to check things without going to each outlet around the house and checking it corresponds with the key on the patch panel. So it is still a bit of a mess, just needs time to work through. But they are wanting at least 4 phones around the house, as they have some fixed ones, and it is a large house. But at least they do currently have one, and they could always just buy a  multi handset cordless one.


cyril7
9058 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2243316 22-May-2019 19:49
Send private message

Hi, not totally farmiliar with that module but I expect there should be a jumper between testin and test out, then use any of the 12 outlets to patch to rooms, this assumes the ONT is patched to Line1 in

 

Cyril




Oblivian
7297 posts

Uber Geek

ID Verified

  #2243326 22-May-2019 20:03
Send private message

Pic on distro sites have the jumper between

 

12-port telephone module distributes 4 incoming lines out to 12 locations through RJ-45 jacks; allows data lines to
be converted to voice with the move of a patch cord; RJ31X interface jack is included for security system connection
1 NSOMTM12

 

There may be some separation of those 4 inbounds if not using a jumpered common

 

Bets on the 1,2,3,4 refers to the pairs. Input 1 will use first pair of each of those 12 - input 2 on the 2nd pr and so on?..


wratterus
1687 posts

Uber Geek


  #2243329 22-May-2019 20:18
Send private message

Those Hubbell Modules are confusing. 

 

They call them a "Multi-Provider Patchable Telecom Module"

 

"12-port telephone module distributes 4 incoming lines out to 12 locations through RJ-45 jacks; allows data lines to be
converted to voice with the move of a patch cord; RJ31X interface jack is included for security system connection"

 

 

 

https://hubbellcdn.com/prodimage1200/WBP_NSOMTM12_PRODIMAGE_1200.jpg


cyril7
9058 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2243332 22-May-2019 20:20
Send private message

Hi, as said, get rid of it, use the spare ports on your patch panel and be done with it, surprising the sparkie did not do this, maybe he is not data/telco competent, infact I would say to offer this voice panel indicates so.

 

Cyril


darkasdes2
428 posts

Ultimate Geek


  #2243348 22-May-2019 21:02
Send private message

Swap what you have for a Signet ST220 module or similar, I have used these a few times and had no issues with patching phone around with homes with fibre using standard patch cables.

 

 

 

https://www.trical.co.nz/wp-content/uploads/2016/07/SIGNET-ST2210-Voice-Hub-for-FTTH.pdf

 

 

 

 


mattwnz

20157 posts

Uber Geek


  #2243364 22-May-2019 21:53
Send private message

Thanks for all the suggestions. I linked the the test in and the test out ports on the module with a  patch lead, and it has fixed it. So now have multiple phones around the house. So the jumper was obviously missing, and i needs the jumper to be in place to work. . Will get the electricain back to put that in, as they have other things they need to complete anyway. 


wratterus
1687 posts

Uber Geek


  #2262046 21-Jun-2019 15:50
Send private message

Found this and thought I might upload it here for future reference. 

 

 

 

Click to see full size


Filter this topic showing only the reply marked as answer Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.