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444 posts

Ultimate Geek

# 252869 14-Jul-2019 22:22
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Everything has been working fine but in the last couple of hours my phone and only my device can not see my home network.
All the other phones and devices work.
I have tried re starting my router and my Motorola phone a couple of times.
Any help appreciated.

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BDFL - Memuneh
64653 posts

Uber Geek

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  # 2276561 14-Jul-2019 22:31
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Is this router imported?


Is the country correctly set?


Is this on 2.4 GHz or 5 GHz? Lots of interference - perhaps try to use 20 width instead of 20/40?

308 posts

Ultimate Geek

  # 2276562 14-Jul-2019 22:32
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Not much info, but assuming that your phone can't see to your Wireless network, are both the 2.4G and 5Ghz bands enabled on your router?


444 posts

Ultimate Geek

  # 2276565 14-Jul-2019 22:37
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I am going to play with it after the cricket 😀
As we are using VF tv and I would hate for it to crash and have no tv.
However the modem is a spark router and everything else in the house works apart from my phone.

1356 posts

Uber Geek

  # 2276568 14-Jul-2019 22:44
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Try setting the WiFi channel to either 1, 6 or 11, I have seen some mobile devices not like certain WiFi channels. 

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Uber Geek

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  # 2276757 15-Jul-2019 09:38
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By 'Spark router' do you mean an HG659B? If so how many devices are connected? - this router has a limit of 32 or 36 (can't remember which).


Check your logs and security set up. Have you given network access passwords to friends? If so and those devices are still registered boot them off (unless those particular people are actually present). Even if you think you and your friends don't have that many devices you need to make sure someone else isn't piggy backing off your network.


What is your phone? Is it a parallel import? Have you been into the wifi settings and made it forget the network then try reconnecting?

444 posts

Ultimate Geek

  # 2276777 15-Jul-2019 10:24
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Not much info, but assuming that your phone can't see to your Wireless network, are both the 2.4G and 5Ghz bands enabled on your router?





After a very long night and watching an amazing game of cricket I have with you guys help Sorted it.


set the router to 2.4G and fantastic it works

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