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Loismustdye

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#298528 24-Jun-2022 20:17
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As the title says, I’m in Palmy and the wife and kids are at her parents wanting to play fortnight on the switch. However, whichever way they try they cannot get the switch to connect to the fritzbox 7530 they’ve been sent as a modem/router.


Does anybody know any workarounds or ways to get this to work? Keeping in mind my in-laws are techno-illiterate and my wife is only marginally more inclined so any instruction I’m giving is over FaceTime on our iPhones. Thanks


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liquidcore
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  #2934009 24-Jun-2022 20:37
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Is the Switch giving any errors when it tries to connect?

Have they tried rebooting the Fritzbox?

It may be worth getting them to log in to check what WiFi channel the Fritzbox is on and try something common like channel 36 for the 5GHz band.

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.
freitasm
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  #2934011 24-Jun-2022 21:34
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Was the Switch bought in New Zealand? Is it configured with a NZ account or with NZ locale?




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Loismustdye

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  #2934020 24-Jun-2022 22:22
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liquidcore: Is the Switch giving any errors when it tries to connect?

Have they tried rebooting the Fritzbox?

It may be worth getting them to log in to check what WiFi channel the Fritzbox is on and try something common like channel 36 for the 5GHz band.

 

will get them to do a reset in the morning to try, restarts of the switch never solved it and I don’t think they tried the router (I assumed they had).

 

Logging in to the router is a no go, in laws don’t have a laptop and my wife never took hers with her.

 

Cheers




Loismustdye

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  #2934021 24-Jun-2022 22:22
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freitasm: Was the Switch bought in New Zealand? Is it configured with a NZ account or with NZ locale?

 

NZ purchased switch using their Nz based account.


lxsw20
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  #2934044 24-Jun-2022 23:09
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The switch has really bad WiFI IME - are they trying when right next to the router?


liquidcore
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  #2934045 24-Jun-2022 23:22
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Loismustdye:

liquidcore: Is the Switch giving any errors when it tries to connect?

Have they tried rebooting the Fritzbox?

It may be worth getting them to log in to check what WiFi channel the Fritzbox is on and try something common like channel 36 for the 5GHz band.


will get them to do a reset in the morning to try, restarts of the switch never solved it and I don’t think they tried the router (I assumed they had).


Logging in to the router is a no go, in laws don’t have a laptop and my wife never took hers with her.


Cheers



Should be able to get it done on a phone - usual address is 192.168.178.1. The username and password should be on a sticker at the bottom of the router..

Loismustdye

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  #2934169 25-Jun-2022 10:35
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@liquidcore thanks will get the wife to give that a try today


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