Bluetooth card not working

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FLZ

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Wannabe Geek
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#29946 23-Jan-2009 22:57

I just recently got some Bluetooth compatible headphones for my laptop. My laptop would connect to the headphones using bluetooth but I would hear no noise coming from the headphones. So then I messed around accidentaly deleting the driver that came with my laptop (Dell Studio 1737). Now that I had deleted my driver I installed it again since luckily I had my driver CD that came with my laptop so I used that to reinstall the driver. Now that I reinstalled the driver it said that "Your Bluetooth software license does not include use with this Bluetooth device" or something very similar to that.

Here is various info about my computer

OS: Windows Vista SP1

Bluetooth Card: Dell Wireless 370 Bluetooth Mini-card

Bluetooth Software: WIDCOMM Bluetooth Software 6.1.0.4402

freitasm

BDFL - Memuneh
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#191746 24-Jan-2009 09:25

It sounds to me this is not the software for the Bluetooth adapter you have. It happens sometimes that manufacturers provide one set of drivers but the hardware is a bit different.

My suggestion? Check the Dell site for updated drivers. If nothing - reinstall the OS from recovery discs.

As for your original problem, it sound like you paired the devices but did not connect. Once you connect the default sound output automatically change to Bluetooth and goes through the speakers. When you disconnect it reverts to the built-in speakers.

Note that pairing is not the same as connecting. You can only connect those devices after pairing, but pairing in itself is not a connection.

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FLZ

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Wannabe Geek
Inactive user

#191775 24-Jan-2009 11:43

the driver is new

I checked 10 times

As for pairing my headphones to the laptop it turned out that I did not enable the headphone speakers so thats why I didn't hear anything.

And for reinstalling windows should I delete all the data on my laptop or should I keep my files?

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BDFL - Memuneh
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#191780 24-Jan-2009 12:06

If you go down the recovery path then it will wipe all the contents of your drive - it means you must have a backup of your data (make sure it's readable) and all programs to reinstall.

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FLZ

3 posts

Wannabe Geek
Inactive user

#191782 24-Jan-2009 12:16

So I should do recovery path?