please help me...5450 and billionton

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alas

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#604 7-Oct-2003 04:32

Followed the instructions on this site but am still having problems with my 5450-billionton USB Bluetooth dongle (sw ver. 1.4.7)- WinXP Home setup. Everything worked out fine until I did a restart on my desktop:

a) when my desktop restarted, ActiveSync would not run and a message would pop up: "TCP/IP protocol not installed";
b) if I go to my Ipaq's Bluetooth Manager and tap "Activesync via Bluetooth" it just says "connecting" but won't sync;
c) I connect to the internet using cable and have a dial up ISP as backup. When I click on Internet Explorer, it asks me if I want to use my dial up ISP to connect to the internet. If I click cancel, it won't connect to the internet. My connections are all messed up.

Uninstalled the bluetooth software and did a restart but got the same results as above. Good thing there's system restore so I was able to get things back to normal.

Been doing this whole thing for the past 3 days and no success even if I closed down the firewall and antivirus software. Any kind soul who can help me out?

freitasm

BDFL - Memuneh
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#1757 7-Oct-2003 07:53

Is this software 1.4.7 from Billionton? Could it be a problem with your Windows XP install?

alas

19 posts

Geek

#1760 7-Oct-2003 10:54

Yes, it's the software that came from Billionton's CD; been using the XP sw on my desktop for more than a year now. What could be wrong?

alas

19 posts

Geek

#1783 8-Oct-2003 10:44

Well, I was able to make things work....for a while. Activesync finally did its thing, and I was able to surf the net (only when AS was up and running). BUT....when I turned off AS and re-started it, the desktop said something about how critical component services were missing and that I should restart the device. Tried to go on as I was still able to surf the net (though AS wouldn't sync anymore; it just said "connected"). BTW, though I could now surf via my Ipaq, my desktop's internet cable connection won't; it's like the Ipaq has taken over the desktop's net browsing abilities. I then restarted the desktop and Ipaq, and bam! there it goes again: "TCP/IP protocol not installed" under the heading Mobile Device Properties. Aaargh!!

freitasm

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#1784 8-Oct-2003 11:02

Really strange. But since this was installed before and it's not working now, I'd look for things recently installed. Any new softwares or security updates?

alas

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Geek

#1786 8-Oct-2003 14:29

Thanks for the help. I only installed the recent XP updates....just to clarify re my previous post, it's the XP OS that I've been using for more than a year now w/out any hitches but I installed the billionton software only this week and it (Billionton sw) has been giving me problems (sorry if I didn't explain things properly)...

Dunno if my cable internet connection's use of a dynamic IP address is the one that's partially causing this...??

alas

19 posts

Geek

#1914 20-Oct-2003 01:27

Finally got it to work....but i had to access the internet via activesync, which is just fine by me. Now the only problem is see is this...after surfing for a while, i get a "this page cannot be found" although i can easily access any web page during initial connection. Any ideas? TIA