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azzaj

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#71638 14-Nov-2010 11:35
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Just moved into a new place, 90 year old place converted into 2.

3 Jackpoints, sky, bedroom, and i assume the main.

Connected to new unbundled exchange with 1.4mbits when i plugged in and checked, cool.  This is at 2pm.

Caught up with my linux distros with perhaps a couple of discs over the 5 hour period but nothing bad, speed had dropped to 1.2.  I think meh and carry on.  This is 7pm.

By 10pm that night lots of discs and speed dropped to 200kbit.  If i drop the modem and wait (i assume the wait bit is the working bit) it might go back to 1mbit.  Lots of RX crc errors.

Slept, up at 630ish check speeds, 600kbit.

Speed back up to 1mbit once the sun is out.

Did a reccie around the house found the demarc which looks like an inside one setup under the eave outside with no front panel on it.  traced that back to the sky and bedroom jackpoints.  tested both points, no adsl light.  K.

rang isp logged a fault. waiting........

same deal last night progressively worse later in the evening and early morning, once the sun is out for the day everything is as fine, still a few rx crcs but still usable.

Is this a dew point related kind of issue?  anyone had one of those before?  I am beginning to think it might be an insulation fault on an outside exposed bit of cable, time will tell though.

 

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cyril7
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  #404467 14-Nov-2010 13:41
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Hi, 1.4Mb/s indicates a very long line or something causing it to seriously under perform. If the former then anything over 50dB of attenuation will have unpredictable and wildly varing results as the modem will be struggling to deal with signal levels close to its cutoff margin.

Purhaps you could post more details like the line stats from your modem, how far you think you are from the exchange, and also what do you get from this map.

www.telecomwholesale.co.nz/maps

Cyril



azzaj

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  #404471 14-Nov-2010 14:09
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Sorry Cyril got my megabits and bytes mixed up.

14mbit max down to .2 mbit min

here is the current line stats, it is running ok at the moment.

--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
DSL Modulation : ADSL2+(G.992.5)
State : SHOWTIME
DS Actual Rate : 12197385 bps US Actual Rate : 1020958 bps
DS Attainable Rate : 13016000 bps US Attainable Rate : 1172000 bps
DS Path Mode : Interleave US Path Mode : Interleave
DS Interleave Depth : 64 US Interleave Depth : 1
NE Current Attenuation : 32 dB Cur SNR Margin : 6 dB
DS actual PSD : 19. 9 dB US actual PSD : 12. 5 dB
ADSL Firmware Version : 310811_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 10 dB Far SNR Margin : 13 dB
CO ITU Version[0] : 00004946 CO ITU Version[1] : 0000544e
DSLAM CHIPSET VENDOR :

>


cyril7
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  #404474 14-Nov-2010 14:21
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Hi, OK 32dB is ok, for the speed, purhaps if you ask for your line to have a higher noise margin it might vary less with line conditions, this is why Telecom put on sensible shoes and target 12dB, means that top end speed is knocked back a bit, but the line is more consistant.

Cyril



azzaj

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  #404478 14-Nov-2010 14:30
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i will repost stats when it turns back to custard tonight :)

robjg63
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  #404487 14-Nov-2010 14:53
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You arent rebooting your router at all are you?
I had a D-Link router that starting behaving badly - would get worse over a day or so then start dropping the connection. Gave it a reboot and it would be ok before doing the same thing again.

What sort of router is it?

Chucking another router at it would be a good test - assuming you had one - I know thats not easy though.

Though from what you describe it does sound a bit like something else might be affecting it.




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cyril7
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  #404493 14-Nov-2010 15:00
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From the above firmware I would say Draytek

Cyril

 
 
 

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azzaj

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  #404502 14-Nov-2010 15:37
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cyril7: From the above firmware I would say Draytek


Cyril


 

Nicely spotted. :D

azzaj

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  #404694 15-Nov-2010 07:11
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7am this morning :(

> adsl status
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
DSL Modulation : ADSL2+(G.992.5)
State : SHOWTIME
DS Actual Rate : 352000 bps US Actual Rate : 284976 bps
DS Attainable Rate : 3072000 bps US Attainable Rate : 284000 bps
DS Path Mode : Interleave US Path Mode : Interleave
DS Interleave Depth : 8 US Interleave Depth : 2
NE Current Attenuation : 30 dB Cur SNR Margin : 30 dB
DS actual PSD : 15. 6 dB US actual PSD : 9. 9 dB
ADSL Firmware Version : 310811_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 14 dB Far SNR Margin : 10 dB
CO ITU Version[0] : 00004946 CO ITU Version[1] : 0000544e
DSLAM CHIPSET VENDOR :
>

Im sure dropping the snr would smooth it out but still there is a fault on this line which id rather have fixed first then concentrate on the 'sticking plaster'.

Of course i have no phone to test the circuit on but i can almost guarantee there will be noise when the line speed drops.


azzaj

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  #404696 15-Nov-2010 07:26
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After putting a bit of voltage through the line, which involved 3 discs in 10 minutes.


> adsl status
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
DSL Modulation : ADSL2+(G.992.5)
State : SHOWTIME
DS Actual Rate : 328000 bps US Actual Rate : 296000 bps
DS Attainable Rate : 748000 bps US Attainable Rate : 296000 bps
DS Path Mode : Interleave US Path Mode : Interleave
DS Interleave Depth : 8 US Interleave Depth : 4
NE Current Attenuation : 31 dB Cur SNR Margin : 12 dB
DS actual PSD : 16. 3 dB US actual PSD : 9. 9 dB
ADSL Firmware Version : 310811_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 13 dB Far SNR Margin : 10 dB
CO ITU Version[0] : 00004946 CO ITU Version[1] : 0000544e
DSLAM CHIPSET VENDOR :
>

cyril7
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  #404712 15-Nov-2010 08:24
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Have you got the lattest firmware for the modem, give the importers a ring (snappernet) I seem to remember that some of the supplied firmware did silly things like this. I suspect your line is not changing at all, or if it is only in a minor way. Whats happening instead is that the dynamic sync speed mechanisim that is continually negotiated by the DSLAM and CPE modem is doing a twisty dance and not tracking properly.

Cyril

azzaj

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  #404715 15-Nov-2010 08:33
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Yep running latest firmware, have tried the std version as well as a couple of the other annex a versions as well with not too much difference.

I will try and get hold of a phone tonight and have a listen.....

Strange how it only happens at night though, if the rain keeps up today will probably get a batter idea of whether it is environmental or not.


 
 
 
 

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  #404723 15-Nov-2010 09:19
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I have something similarish in that when it rains (most of winter) I can nearly guranatee that my line speed will decrease. When its nice and sunny everything works much better. Ive had a chorus guy out and he had to dry out a little box thingy on the outside of the house and that fixed things for a bit so Im guessing it can only handle so much water or damp before it gets effected somehow.

I just cant be bothered getting it fixed properly as even my slow (wet) speed is acceptable to me as I dont do too much with torrents /  gaming / etc 




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webwat
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  #404837 15-Nov-2010 13:18
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Interesting that your connection has a high signal to noise ratio... "SNR Margin : 30 dB". So something has previously either 1) reduced signal strength or 2) increased noise -- and then gone away letting the signal get stronger again. ADSL2+ systems never increase speed after slowing down, so your modem gets slower and slower until it finds a speed that remains stable.

Could be faulty modem since you feel its related to pushing traffic through it. If you test with a different modem and still happening, tell your ISP that speed and noise margin fluctuate alot. They will probably then have to ask Telecom to monitor it for 24 hours.




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azzaj

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  #404936 15-Nov-2010 16:15
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The SNR varies from the 30db down to 5db when it is a happy camper.

Not necessarily a faulty modem by the pushing data idea but more along the lines of once it fills up the bandwidth of the cable the cable faults are more apparent. Who knows, there could be a number of things going on with that cable that i aren't aware of.

Anyway the chorus guy rang me before while i was at work and i asked him nicely to hookup the sky and bedroom jackpoints to the overhead cable coming from the street and disc the old jackpoint and original wiring.

It appears the later wiring might be ok as the tech was getting 15mbit from the demarc.

Hopefully this does the trick..

Ragnor
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  #404972 15-Nov-2010 17:19
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webwat: Interesting that your connection has a high signal to noise ratio... "SNR Margin : 30 dB". So something has previously either 1) reduced signal strength or 2) increased noise -- and then gone away letting the signal get stronger again. ADSL2+ systems never increase speed after slowing down, so your modem gets slower and slower until it finds a speed that remains stable.

Could be faulty modem since you feel its related to pushing traffic through it. If you test with a different modem and still happening, tell your ISP that speed and noise margin fluctuate alot. They will probably then have to ask Telecom to monitor it for 24 hours.


Signal to Noise Ratio (SNR)
This is the ratio between clean / clear (good) signal to background Noise (Bad)

Signal to Noise Margin (NM or SNM)
This is a buffer that allows for stability 

Lots of routers's name these confusingly or even mix them up.

Anyway Noise Margin is configured on the adsl profile for the port. For Telecom the default is 12dB, it's not supposed to vary.  It gets increased by manual config (more buffer) if you have a bad line or are really far away from the exchange.

When they say they are putting you on a different profile for stability this is one of the things they change, however more buffer means less frequency range used for signal and a lower sync rate.

Sounds like a line or adsl port issue to me.  Checking with a 2nd modem would help you confirm it's not the Draytek though.





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