High Ping (2000+)

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mme

161 posts

Master Geek
+1 received by user: 9

Lifetime subscriber

#77075 10-Feb-2011 18:08

Hi,

On my Laptop I have been getting extremely high pings (2000+ speedtest.net)

However using my other computer and also my phone doing the same test I got around 60ms.

I also get the same result using CMD's ping function.

If I boot my laptop into SafeMode I have the same result of around 60ms

All tests where performed using Wireless

Not sure what is causing this problem on my laptop. I have ran a virus scan with ESET Smart Security and found no problems. Also installed the latest windows updates.

Specs of the Laptop:

OS: Windows 7 Home Premium
RAM: 4GB (3GB Usable)
Processor: 2GHz Dual Core T6400 Intel Duo
Graphics Card: 1GB GeForce 9600M GT
802.11 a/b/g/n Wireless Card

Thanks,

mme

ans

7 posts

Wannabe Geek

#437956 10-Feb-2011 19:46

Try isolating this issue down to the wireless card..
Have you tried using an Ethernet cable on the laptop? What do you get?

Try reinstalling the laptop wireless card driver. :)

mme

161 posts

Master Geek
+1 received by user: 9

Lifetime subscriber

#438261 11-Feb-2011 13:06

Hi,

Thanks for your reply,

I have uninstalled the wireless card including the drivers. After rebooting windows installed the drivers again and I still had the same problem. Also after installing the optional update from windows update.

It definitely is something to do with the wireless card as when it is plugged into the router using Ethernet it seems to have a normal ping (around 60ms). This problem has only started to appear a few days ago before that everything was working fine with the wireless.

Using other laptops with the wireless there does not seem to be any problem.

Thanks,

mme