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crazydruid

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#7793 10-May-2006 11:09
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Hello group.Hope someone can help me on my first visit to this forum.

I recently purchased the Belkin Bluetooth Wireless Keyboard (F8T040) along with the Belkin Bluetooth USB adapter (F8T003 - Version 2.1).After days of struggling to install both products on Windows XP SP2,i finally managed to succeed and got both mouse and keyboard active.Alas,for some reason,the Multimedia/Internet keys on the top row of the keyboard will not activate  or work.I have searched on the internet and looked for information on the Belkin site as well as emailing them but with no joy.There was only one installation cd with the above products and i was wondering if i am missing some software that is needed for the keyboard or something?! I have reinstalled the software etc but with no joy.Everything else appears to work ok and all the other keys function as normal.

Thanks for reading and any assistance would be greatly appreciated.

Regards from Wales,
CD

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freitasm
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#35379 10-May-2006 11:15
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Welcome to Geekzone... Are you sure it's using the Belkin software, and not the Microsoft Bluetooth software? This is the only situation I could think it wouldn't work.

Unless besides the Bluetooth software there's a Keyboard driver (like Microsoft with their Intellipoint software for example).





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crazydruid

3 posts

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#35382 10-May-2006 11:35
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Hi,many thanks for the swift reply.

I have just checked Device Manager and it shows the following:-


BLUETOOTH DEVICES
BELKIN BLUETOOTH DEVICE (Driver - WIDCOMM)

HUMAN INTERFACE DEVICES 
BLUETOOTH VIRTUAL HID KEYBOARD (Driver - WIDCOMM)

Then there is an entry further down the list:-

KEYBOARDS
HID KEYBOARD DEVICE (Driver - MICROSOFT) : Location - On Bluetooth Virtual HID Keyboard


I'm no expert on these matters but is it this last entry that's causing the problem? Do i delete this item in KEYBOARDS or somehow change the driver over to the WIDCOMM one?

Cheers once again,
CD


freitasm
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#35384 10-May-2006 11:46
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Have a look on your original CD. There should be a folder with .inf files, corresponding to the keyboard drivers. Open the Device Manager, click on the Update Driver option and point to this folder on the CD.





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crazydruid

3 posts

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#35387 10-May-2006 12:43
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Hunted high and low on that cd for .inf files and with no joy.I've also tried to point the Update driver to the cd but it doesn't recognise any folders or files.Ah well,i'm giving up for the night as its well late here.Will start again when i'm less tired.Thanks for your help anyway.

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