Help with Thomsom Router from Telecom

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Help with Thomsom Router from Telecom - Keeps resetting

nzlady

12 posts

Geek

#87481 29-Jul-2011 19:04

Hey guys,

So I have a bit of a problem with my wireless Thomson Router. I have a laptop that I use wireless and I also play xbox however I have a wire for my console. The problem is that it turns off and I have no idea why? I dont really have much knowledge about this type of stuff. Out of the blue it just disconnects and it'll take nearly 5-10mins for it to be up and running again which is pretty bad since I pay a lot of money for the internet. I want to call Telecom and tell them the problem but first I want to see if I can solve it myself. I've had this router for nearly 4 or 5 years now or maybe a bit more.

Any help would be much appreciated.

Thank you in advance. :)

Ragnor

8223 posts

Uber Geek

Trusted

#499618 29-Jul-2011 22:42

nzlady: I've had this router for nearly 4 or 5 years now or maybe a bit more.

At that 4-5 years old I wouldn't be surprised if the capacitors in the modem/router are starting to go.

There are of course lots of other reasons why the connection could be dropping but that age of the mdoem/router sounds like a prime suspect to me.

nzlady

12 posts

Geek

#499865 30-Jul-2011 19:24

Hi Ragnor thank you so much for the reply back. I had a feeling it maybe the age of our router but I wasn't too sure. So now it looks like it needs to be replaced, but in saying that would you have any tips on some really good routers, or should I just call telecom and ask them to send through a new one. Thank you again.

dontpanic42

1574 posts

Uber Geek

#499873 30-Jul-2011 20:00

I personally wouldn't go with another Thomson, I would go with one of these:
http://www.ascent.co.nz/productspecification.aspx?ItemID=384106

Nokia2012

108 posts

Master Geek

#499883 30-Jul-2011 20:59

Get rid of that telecom router they are so crap. Get a D-link or a Link Sys or a netgear router.

Ragnor

8223 posts

Uber Geek

Trusted

#499931 31-Jul-2011 03:39

nzlady: Hi Ragnor thank you so much for the reply back. I had a feeling it maybe the age of our router but I wasn't too sure. So now it looks like it needs to be replaced, but in saying that would you have any tips on some really good routers, or should I just call telecom and ask them to send through a new one. Thank you again.

What I would try and do is find a spare modem/router to test with to confirm that it's your current modem/router that's the problem.

Friends or family might have a spare one around from changing ISP, most ISP's give out a free modem to new customers. Worst case just borrow a mates one for an hour or two of testing.

Ragnor

8223 posts

Uber Geek

Trusted

#499932 31-Jul-2011 03:40

dontpanic42: I personally wouldn't go with another Thomson, I would go with one of these:
http://www.ascent.co.nz/productspecification.aspx?ItemID=384106

Yeah those are good bang for buck, better price here:
http://www.computerlounge.co.nz/components/componentview.asp?partid=12370