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Topic # 87481 29-Jul-2011 19:04
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Hey guys,

So I have a bit of a problem with my wireless Thomson Router. I have a laptop that I use wireless and I also play xbox however I have a wire for my console. The problem is that it turns off and I have no idea why? I dont really have much knowledge about this type of stuff. Out of the blue it just disconnects and it'll take nearly 5-10mins for it to be up and running again which is pretty bad since I pay a lot of money for the internet. I want to call Telecom and tell them the problem but first I want to see if I can solve it myself. I've had this router for nearly 4 or 5 years now or maybe a bit more.

Any help would be much appreciated.

Thank you in advance. :)

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  Reply # 499618 29-Jul-2011 22:42
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nzlady:  I've had this router for nearly 4 or 5 years now or maybe a bit more.


At that 4-5 years old I wouldn't be surprised if the capacitors in the modem/router are starting to go.  

There are of course lots of other reasons why the connection could be dropping but that age of the mdoem/router sounds like a prime suspect to me.

 



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  Reply # 499865 30-Jul-2011 19:24
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Hi Ragnor thank you so much for the reply back. I had a feeling it maybe the age of our router but I wasn't too sure. So now it looks like it needs to be replaced, but in saying that would you have any tips on some really good routers, or should I just call telecom and ask them to send through a new one. Thank you again.

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  Reply # 499873 30-Jul-2011 20:00
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I personally wouldn't go with another Thomson, I would go with one of these:
http://www.ascent.co.nz/productspecification.aspx?ItemID=384106


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  Reply # 499883 30-Jul-2011 20:59
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Get rid of that telecom router they are so crap. Get a D-link or a Link Sys or a netgear router.

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  Reply # 499931 31-Jul-2011 03:39
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nzlady: Hi Ragnor thank you so much for the reply back. I had a feeling it maybe the age of our router but I wasn't too sure. So now it looks like it needs to be replaced, but in saying that would you have any tips on some really good routers, or should I just call telecom and ask them to send through a new one. Thank you again.


What I would try and do is find a spare modem/router to test with to confirm that it's your current modem/router that's the problem.

Friends or family might have a spare one around from changing ISP, most ISP's give out a free modem to new customers. Worst case just borrow a mates one for an hour or two of testing.



 

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  Reply # 499932 31-Jul-2011 03:40
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dontpanic42: I personally wouldn't go with another Thomson, I would go with one of these:
http://www.ascent.co.nz/productspecification.aspx?ItemID=384106



Yeah those are good bang for buck, better price here:
http://www.computerlounge.co.nz/components/componentview.asp?partid=12370 

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