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Forums › Gadgets, robotics, home automation, electronics (including wearables) › Kobo Libra H2O problem connecting to WiFi.
Eva888

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#270254 30-Apr-2020 23:09
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I sent my grandchild a Kobo e reader to Australia, and they can’t connect it to WiFi. Needless to say the child is pretty disappointed.

They have 5g. Has anyone had similar issues and is there a workaround someone can suggest.
Thanks

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esawers
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  #2474340 1-May-2020 00:37
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https://help.kobo.com/hc/en-us/articles/360017637193-Wi-Fi-set-up-tips-for-your-Kobo-eReader


Verify that your router supports and is set to 2.4 GHz. Kobo eReaders can only connect to Wi Fi networks that are 2.4 GHz.

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