Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1836 posts

Uber Geek
+1 received by user: 346

Subscriber

Topic # 108825 6-Sep-2012 12:41
Send private message

I have an elite 9135 system with answerphone plus an extra handset. One of the handsets is OK but the other has a fault that has the audio break up (both dial tone and talk). It sort of comes and goes in fits and starts.

I have replaced the bty to no effect but I find the problem will go away for two or three weeks if I unplug the bty for several hours (like overnight).

Any ideas what would cause the problem and why unplugging the bty temporarily solves it?

(I have tried google but can't see any similar problems reported).

Create new topic


1836 posts

Uber Geek
+1 received by user: 346

Subscriber

  Reply # 682341 6-Sep-2012 14:04
Send private message

Correction - it is a 9035 model.

115 posts

Master Geek
+1 received by user: 1


  Reply # 682566 6-Sep-2012 21:40
Send private message

A couple of years ago we bought one of those model phones - with built in answering machine and a second handset - and it was utterly hopeless.  We had repeated cases of audio drop out in the middle of calls, as you've described, where we could hear the caller, but they couldn't hear us, and a terrible echo during calls too.  It all started less than a month after we bought it.

After a lot of back-and-forth with the retailer we got it off (who had to go through the process of sending it off to Uniden for testing each time - of course it came back reported as 'no problem'!), the manager of the store ended up taking it home for himself to try.  Within a couple of days he confirmed that he too had experienced the problem, and immediately offered us a refund.

We'd bought the Uniden as an upgrade to a basic, but old, Panasonic phone, but after the problems and the subsequent refund immediately went straight back to a Panasonic alternative, and have never had a single issue since.  Personally, I wouldn't go near Uniden again after that experience.

There's a number of people who've experienced similar things with this particular model phone, so something clearly went very wrong for Uniden - check the following for info:

http://reviews.dse.co.nz/8465-en_nz/F7832/reviews.htm
http://www.productreview.com.au/p/uniden-elite-9035.html

I've no idea what the cause is, but, I hate to say it, the fix seems to be simply replacing it with a completely different model!

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
3267 posts

Uber Geek
+1 received by user: 77

Trusted

  Reply # 682610 6-Sep-2012 23:43
Send private message

I'd guess there is an assembly fault, like an intermittent solder connection or missing supply decoupling capacitor, resulting in random corruption of the micro-controller or audio circuit. Analogue components that are not correctly implemented (or a missing component) can latch-up which recovers only with removing the battery and letting the supply capacitors completely discharge.

Lots of product quality comes down to manufacturing quality, not necessarily design quality. Panasonic phones look ugly, but they are reliable. There are a few other good brands like Doro and Oricom.




You can never have enough Volvos!




1836 posts

Uber Geek
+1 received by user: 346

Subscriber

  Reply # 682730 7-Sep-2012 11:30
Send private message

Thanks for the replies. After reading the many reviews on the productreview site, you have to come to the conclusion that there is a strange variability issue with these. A (very) few thought they were great but most hated them. At least I don't get the bad echo problem many report!

Even, in my case, I have one handset that is OK but the other has a fault. My fault with the audio sounds different from yours, smarsden, as I don't lose audio completely. It just breaks up so small portions of audio are lost.

Like you say, Niel, capacitor discharge seems the only explanation for the temporary solution. But it still seems starnge that the 'fix' lasts for a couple of weeks or so.

Anyway, I wouldn't buy Uniden again. Or I would do more research and only buy ones that had all good reviews!


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.