No image/sound on Chromecast

Forums › Gadgets, robotics, home automation, electronics (including wearables) › No image/sound on Chromecast

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#280426 14-Dec-2020 16:03

My daughter won a Chromecast Ultra from a local youth group. She picked it up today and upon opening, found it came with a US plug - thought no problem, and plugged into an adaptor.

Google Home app can see the device and updated it but warns it was purchased overseas - get no image on the screen (Panasonic plasma).

So when I hit cast on my phone, I get no image or sound.

WHat am I missing? Or because it's US purchased, it's of no use?

XPD / Gavin

LinkTree

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#2621404 14-Dec-2020 16:20

Unless it's not actually booted right you should get standby image/clock.

Reboot it while the HDMI port it is in is selected to make sure.

Unless CEC is enabled you will still need to manually change inputs to it. But some content might get geoblocked to it (TNVZ/3 for instance. Mines a NZ unit so can't confirm)

richms

29098 posts

Uber Geek
+1 received by user: 10208

Trusted

Lifetime subscriber

#2621485 14-Dec-2020 18:19

Do you even get the google splash screen on power up? It seems to do that at low res without HDCP just fine, then will fail after that if the TV cant handshake with it.

Richard rich.ms

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#2621493 14-Dec-2020 19:14

Nope, getvnothing on screen but can see its wifi and as noted, google home is happily talking to it
Might try on another screen in the morning.

XPD / Gavin

LinkTree