iPod Shuffle issue

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miss_louie

57 posts

Master Geek

# 6104 28-Dec-2005 00:02

I have a iPod shuffle. It's not working. i have downloaded 70 thousand different things and updates and crap they said i *might* need, so far they havent helped. Yes my Live Update or whatever it is is up to date. When I turn it on, the green light just looks at me. I press play. Nothing. I hold down play. Nothing. I mash all the buttons. Nothing. The green light watches me. I hate the green light.
Its midnight. The iPod makes me crazy. Help.

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8 posts

Wannabe Geek

# 25508 30-Dec-2005 17:51

um take it bk?

cokemaster

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# 25510 30-Dec-2005 18:51

Are there songs on it downloaded using Itunes?

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miss_louie

57 posts

Master Geek

# 25577 1-Jan-2006 14:41

nah, no songs. it tells me its putting them on then when i turn it on to check, nothing. but.. the green light watches me. I've come to the conclusion that it is actually broken and i'm taking it back.

alasta

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# 25589 1-Jan-2006 19:10

Are you aware that the iPod Shuffle has a keypad lock feature? There's a certain combination or sequence of button presses which locks and unlocks it, but I can't recall what they are off hand.

miss_louie

57 posts

Master Geek

# 25590 1-Jan-2006 19:12

trust me mate. I have read every single instruction three hundred times over. I could probably recite them like a parrot. Its not locked. Its broken, and I hate it.

landia

4 posts

Wannabe Geek

# 25654 3-Jan-2006 14:31

We experienced the same problem and originally thought that the play button was not working but the green light is supposed to disappear soon after turning on the iPod.
We had a new iPod shipped to replace the first. No change. After extensive Googling, it seems that this is to do with the software !

'green light stays on' glitch, and how to fix it

We are going to try this fix tonight - will post results and greater details on what to do if it works !

landia

4 posts

Wannabe Geek

# 25679 4-Jan-2006 01:16

1. Uninstall iTunes and iPod updater.
2. Download the latest iPod updater (v1.1.3).
3. Install iPod updater.
4. Start->Programs->iPod->iPod Updater ...
5. Plug iPod into USB port.
6. Restore option should become available. Select it.
7. After restoration, exit.
8. Download iTunes 6 and install it.

From this point forward you should be able to copy files from iTunes to the iPod. In the above 1-8 steps, we did not use the installation CD. However, you may need to use it initially to format the iPod and register the serial number of the iPod as this worked for us.

Good luck !

paradoxsm

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# 25693 4-Jan-2006 11:06

Or you could just buy an mp3 player that you can just drag files to.. easy as... no itunes, just WinExplorer.
Consider too getting one with an LCD and some useful stuff too!

cokemaster

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# 25696 4-Jan-2006 12:10

paradoxsm: Or you could just buy an mp3 player that you can just drag files to.. easy as... no itunes, just WinExplorer.
Consider too getting one with an LCD and some useful stuff too!

Now where would be the fun in that? :P

Personally I perfer the Itunes interface as it allows you to do a lot in regard to playlists and you don't have to mess around with mpu files or folders. Though in saying that - I'm a recent convert to the Mac platform (~2 years).

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alasta

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# 25699 4-Jan-2006 13:22

Personally, I wouldn't want to use any digital music player that didn't integrate with iTunes. I've been using iTunes for over three years, and it's a fantastic tool.

tonyhughes

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# 25710 4-Jan-2006 15:27

iTunes is great. Best music management software i have encountered, and an adequate (though not brilliant) player. (Found Winamp to be an awesome player, but not so good for managing songs/playlists...)

miss_louie

57 posts

Master Geek

# 25862 7-Jan-2006 21:48

landia: 1. Uninstall iTunes and iPod updater.
2. Download the latest iPod updater (v1.1.3).
3. Install iPod updater.
4. Start->Programs->iPod->iPod Updater ...
5. Plug iPod into USB port.
6. Restore option should become available. Select it.
7. After restoration, exit.
8. Download iTunes 6 and install it.

From this point forward you should be able to copy files from iTunes to the iPod. In the above 1-8 steps, we did not use the installation CD. However, you may need to use it initially to format the iPod and register the serial number of the iPod as this worked for us.

Good luck !

hey. thanks! i wish i came online today because I just went to Noel Leeming and took it back. Apparently they send it back to iPod who check the stupid thing then, if they come to the conclusion i havent dropped it out my car window, replace it and send it back.
That link is _exactly_ what my iPod is doing. I think i'm going to return it and upgrade to the nano. On a different note-
I heard nanos and iPod Mini's are no longer being made?? This distresses me! Someone tell me it's not true.

ALSO-
In your instructions you say to uninstall iTunes. I am pretty much not keen to do that, as I have I don't know how many thousands of songs on there and I have been using it as my main music player for ages and ages.
Will I lose all my songs?

cokemaster

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# 25863 7-Jan-2006 21:58

miss_louie:.....
ALSO-
In your instructions you say to uninstall iTunes. I am pretty much not keen to do that, as I have I don't know how many thousands of songs on there and I have been using it as my main music player for ages and ages.
Will I lose all my songs?

It shouldn't touch them but better safe than sorry. I'd also like to add that by default Itunes also copies the song into its own folder structure as well and you also have the option of maintaining the files yourself but I wouldn't really recommend that as it gets messy having files all over the place.

By default the Itunes database/songs reside in:

On Mac OS X \users\profilename\music\Itunes

On Windows 2k/XP C:\Documents and Settings\profilename\Documents\My Music\Itunes\ - OR- Just My Documents\Itunes\

Make a back up of that folder and its contents and when its finished just restore it if it has deleted it.

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landia

4 posts

Wannabe Geek

# 25865 7-Jan-2006 22:12

I'd second what Cokemaster said.

When I uninstalled iTunes the first time, the music files were not affected. After reinstalling, we could just transfer pre-existing music files straight to the iPod shuffle. But, it is always good to take a backup - just in case something goes awry.

Good luck with your decision as to whether to keep the shuffle or go to Nano. Either way, once it gets going, I'm sure you'll enjoy it. My husband's nephew has forgotten his disappointment in the shuffle being stuffed already !

miss_louie

57 posts

Master Geek

# 25866 7-Jan-2006 22:45

ok. awesome. thanks heaps guys. if it comes back and they tell me it has no problem, I will let you know. And then i'll follow these instructions to fix the stupid thing. In the meantime, im going to start saving to upgrade to a nano :P

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