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Forums › Apple iOS and devices › Battery replacement what to do to prepare.
rugrat

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#240183 24-Aug-2018 22:44
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I’m taking my approx 4 year old iPhone 6 in for battery replacement next week.

They’ll do it while I wait and said they’ll do a direct battery swap. So only Guarantee the battery.

Do I need to wipe everything off phone before going in? I.e my bank applics show balances without signing in.

Thanks, phone down to 41% and only been on 9 hours, most time in standby, battery capacity 87%.

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CYaBro
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  #2078881 25-Aug-2018 07:22
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rugrat:
CYaBro: AASP or a third party?


I think 3rd party, Eserve. They said will do on spot, would a AASP do it while wait?

Phone is well out of warranty period, still happy with phone, just the battery is not lasting.

On one AASP web site it says to remove pass code lock, for a battery change I can’t understand why necessary.


AASP would require find my iPhone to be turned off and would need access to iOS, so they can run diagnostics, to confirm that the battery does need to be replaced, and that once the new battery is in everything is working.
Most of our customers are happy to give us their passcode but if you’re not then back it up and erase it before taking it in.
Not sure if an AASP would do it while you wait, we tell people three to four hours, but they do need to book an appointment.




Opinions are my own and not the views of my employer.

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