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xpd

xpd

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#301997 21-Oct-2022 08:02
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This week, I seem to have had a run of users approach me saying their iPhone mail is asking for a password all the time and if they enter the correct one it says incorrect.

 

Is there some update somewhere I've missed that could be causing this ? Most devices are on latest iOS etc.

 

Getting users to install Outlook instead seems to work.... but I can see someone asking why they need to install Outlook, so would like something to go back with :D

 

 





XPD / Gavin

 

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fearandloathing
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  #2985707 21-Oct-2022 08:06
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The account is likely using legacy auth, delete the account off the phone and re add it.

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