Help!!! Iphone 4 Question

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YODA18

11 posts

Geek

#101862 10-May-2012 16:14

Hi there,

Im hoping you guys can help me!

My Mum has a Iphone 4 was purchased in New Zealand and has only ever been used on XT.
However last night we ran into a issue,

I have tried restoring the phone but it hasn't helped,
The Headset Icon wont go away, is there a way I can manually turn this off,

So it means everytime she makes a call she has to use the headset if she wants to talk to someone which is a bit annoying.

Any suggestions on how I can fix it? or someone that could fix it, as its a good phone and their are no other issues or anything!

PLEASE HELP!

clicknz

467 posts

Ultimate Geek

Trusted

#622980 10-May-2012 16:21

Hi - I've heard of this happening when there's something stuck in the headphone jack. If you try a compressed air blower down there, or a gentle scratch with a toothpick hopefully it'll dislodge any gunk that might be there. If it's not due to that... I'm not sure what may have caused it...
Good luck.

Cheers,
Mike

Photographer/Videographer clickmedia.nz

gehenna

8495 posts

Uber Geek

Moderator

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Lifetime subscriber

#622981 10-May-2012 16:22

Sounds like it still thinks the headphones are in. Try putting the headphones back in and out a few times. I think there is a little thing inside the jack that is supposed to retract when the phones are in, so maybe it hasn't popped back out. I had this problem on my 2G iPhone many years ago.

Handsomedan

7281 posts

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#623006 10-May-2012 16:49

Usually caused by dust and dirt in the headphone jack.

As mentioned, quick blow with dry compressed air spray or a quick pick with something.

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CADMAX

274 posts

Ultimate Geek

#623190 10-May-2012 20:35

run a tooth pick around inside, I think its the same as the Mac with the sticking pin in the jack....

In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing.

guyz

232 posts

Master Geek

#623211 10-May-2012 21:31

keep pushing the ear phone jack in and out..you may have to do that 20-40 times