Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


191 posts

Master Geek
+1 received by user: 3


Topic # 190985 19-Jan-2016 10:16
Send private message

I use Outlook for emails on my laptop and all emails also download onto my ipad.  But every now and again my ipad randomly tells me it is  "downloading" new emails - sometimes in the hundreds and even over 1,000, even though nothing new actually appears in my inbox.  When I attempt to delete all the emails on my ipad, it simply downloads them all again - again, in the hundreds.  I have tried marking them all as "read" on my ipad and deleting them, but nothing seems to work.  Any suggestions, please, for how to cure this problem?

Filter this topic showing only the reply marked as answer Create new topic
73 posts

Master Geek
+1 received by user: 6


  Reply # 1474382 19-Jan-2016 10:20
Send private message

What is the type of the mail account? Exchange? 

 

Have you tried removing the account from iOS Settings and adding again?

 

 

340 posts

Ultimate Geek
+1 received by user: 67

Subscriber

  Reply # 1474385 19-Jan-2016 10:23
Send private message

Deleting them from your ipad doesn't delete them from outlook. So when your ipad gets new mail the ones that you deleted will get down loaded again.



191 posts

Master Geek
+1 received by user: 3


  Reply # 1474390 19-Jan-2016 10:36
Send private message

Not sure what you mean - what kind of account.  No, haven't tried removing and putting in settings again.

73 posts

Master Geek
+1 received by user: 6


  Reply # 1474396 19-Jan-2016 10:46
Send private message

If you go to Settings -> Mail, Contacts, Calendar -> Add Account, you get to choose what type of mail account you want to add (iCloud, Google, Exchange, etc).

 

Anyway, I'd recommend you remove your current problematic account and add it again from scratch. To do that you would have to know what type of account you want to add - as explained above.

 

If you are not sure, would be good to ask the person responsible for the email service in your company to give you specific instructions on how to add the account. You might have to do specific configurations depending on how the Mail Server handles client connections.

 

 

73 posts

Master Geek
+1 received by user: 6


  Reply # 1474397 19-Jan-2016 10:47
Send private message

Well, I'm assuming it's a corporate mail account...

Banana?
4447 posts

Uber Geek
+1 received by user: 1058

Subscriber

  Reply # 1474417 19-Jan-2016 11:05
Send private message

onetapu: Not sure what you mean - what kind of account.  No, haven't tried removing and putting in settings again.

 

 

 

Is it a POP email account, or IMAP, or Exchange?



191 posts

Master Geek
+1 received by user: 3


  Reply # 1474420 19-Jan-2016 11:07
Send private message

it's a POP a/c with xtra

73 posts

Master Geek
+1 received by user: 6


  Reply # 1474422 19-Jan-2016 11:11
Send private message

onetapu: it's a POP a/c with xtra

 

Delete the account and try to set up as IMAP:

 

https://www.spark.co.nz/help/internet-email/getstarted/imap-settings-for-yahoo-xtra-accounts/

1405 posts

Uber Geek
+1 received by user: 370


  Reply # 1474423 19-Jan-2016 11:13
Send private message

Or (potentially) delete it and set it up as "Yahoo!"

Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.