PDFs missing from iBooks after backing up and restoring

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Batman

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#205402 11-Nov-2016 18:48

Missus says all her pdfs on ibooks (I have no idea what ibooks is) are missing after I backed up her phone and restored to a new phone.

How do I start figuring out how to get them back? Would hate to "sync" the newly deficient iphone to the computer, resulting in deletion of those pdf files from the backup if they're in the backup!

Help!

cynnicallemon

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#1668247 11-Nov-2016 18:51

"Missus says all her pdfs on ibooks (I have no idea what ibooks is) are missing after I backed up her phone and restored to a new phone."

It was nice knowing you, we'll miss you...

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#1668250 11-Nov-2016 18:55

Are you trolling?

cynnicallemon

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#1668254 11-Nov-2016 19:00

joker97:

Are you trolling?

Maybe your answer is here?

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#1668278 11-Nov-2016 20:56

Apparently the answer is here

http://www.mcelhearn.com/itunes-12-3-not-copying-purchased-content-from-ios-devices/

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#1668279 11-Nov-2016 20:57

i've told her this is the last iphone i'm buying for her heh heh

clicknz

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#1668307 11-Nov-2016 22:18

Hi - Yeah, the way iTunes is handling media has changed over the years, but the handling of PDF's & books seems to be very poorly implemented. These used to be synced from iBooks within iTunes, but then they came out with a separate iBooks app so it has become a 2 part process when it comes to syncing this content to an i Device via a computer. It also seems that syncing preferences do not 'stick' - particularly when updating firmware on the device - so on several occasions I've had to go into the iBooks app, confirm that the content is actually there and then once the device is plugged in to iTunes I've had to go to the iBooks tab and re-check the options to place the media on the device.

It seems that things got more complicated when iTunes/iBooks also started syncing collections via the cloud and even tho' something was on the device on one occasion, I've later noticed that it has a cloud symbol next to it and I have to re-download it... frustrating, but I haven't actually lost anything (AFAIK).

It's worth double checking the iBooks app to see if any missing PDF's might be saved there.

Cheers,
Mike

Photographer/Videographer clickmedia.nz

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#1668311 11-Nov-2016 22:26

All gone, hopefully she learnt something about confirming backups, doubt it though. She's chilled about it. Tomorrow I'll make a post about finding an app to store everything and can be backed up to dropbox