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198 posts

Master Geek
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Topic # 248405 25-Mar-2019 09:32
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Is it possible to login to the IRD website (for payday filing etc) via Safari on the ipad?  I'm travelling overseas and hoping to be able to travel with an ipad (one of the latest models) and not have to take my laptop.  Many thanks


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  Reply # 2204567 25-Mar-2019 09:34
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I certainly can login and use the site, but I dont have the latest ipad.

 

 

 

Remember the IR website goes off air for a week from thursday 18/4 - friday 26/4 while they roll out the next update.





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198 posts

Master Geek
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  Reply # 2204570 25-Mar-2019 09:45
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I get the "Oops something went wrong" message each time I try to login, and thought maybe it was because I have an older ipad.  Have also tried resetting the ipad but still no change. 


 
 
 
 


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  Reply # 2204572 25-Mar-2019 09:48
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Download and try a different browser e.g. Chrome.

 

 




198 posts

Master Geek
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  Reply # 2204581 25-Mar-2019 10:18
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I'd be interested to know if anyone with a Gen 3 ipad, iOS 9.3.5, is able to login to IRD?


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  Reply # 2204642 25-Mar-2019 12:16
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onetapu:

 

I'd be interested to know if anyone with a Gen 3 ipad, iOS 9.3.5, is able to login to IRD?

 

 

good call - I just tried a gen 2 on 9.3.5 with success.





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Master Geek
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  Reply # 2204661 25-Mar-2019 12:47
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Antonios, I presume you are using Safari too?  Still can't login, so any ideas for any changes to my settings that I could try??  Cheers


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  Reply # 2204668 25-Mar-2019 13:01
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I can easily log in to MyIR using Safari on iPad and then do stuff once in there - checked this just now. I have 2018 iPad Pro with latest iOS.



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Master Geek
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  Reply # 2204673 25-Mar-2019 13:16
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My Gen 3 is too old to download Chrome


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  Reply # 2204677 25-Mar-2019 13:29
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I've just logged in using Safari on an iPad Pro 9.7" running iOS 12.2 beta. 

 

 

 

In saying that, they have a few issues at present, so you probably won't be able to do anything of note once logged in anyway...





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198 posts

Master Geek
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  Reply # 2204703 25-Mar-2019 14:11
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To reiterate: I have a Gen 3 ipad with operating system iOS 9.3.5 which is the latest allowable on this ipad.  Chrome is not compatible. 

 

It's already been established that another user can login to IRD using a Gen 2, so it must be possible for me.

 

Can anyone else help, please?




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Master Geek
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  Reply # 2205027 26-Mar-2019 10:29
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After several frustrating days, I changed my Cookie settings to "Always Allow" and voila - I am now able to login to the IRD website!  Guess this was why whenever I logged onto the IRD site, I was immediately flicked to the "Whoops, something's gone wrong" page.


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  Reply # 2205055 26-Mar-2019 11:39
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onetapu:

 

After several frustrating days, I changed my Cookie settings to "Always Allow" and voila - I am now able to login to the IRD website!  Guess this was why whenever I logged onto the IRD site, I was immediately flicked to the "Whoops, something's gone wrong" page.

 

 

Wow, interesting that you need cookies enabled.





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  Reply # 2205061 26-Mar-2019 11:55
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antoniosk:

 

onetapu:

 

After several frustrating days, I changed my Cookie settings to "Always Allow" and voila - I am now able to login to the IRD website!  Guess this was why whenever I logged onto the IRD site, I was immediately flicked to the "Whoops, something's gone wrong" page.

 

 

Wow, interesting that you need cookies enabled.

 

 

I would expect that; as it needs some mechanism to track session state.  cookies are normally used for that purpose.


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