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Master Geek
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# 251604 2-Jul-2019 19:40
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I’ve had my watch since April, series 4 purchased direct from Apple without Apple Care

The battery has never been great. I was upgrading from AW0 which when New was giving me two days worth of battery life. When I didn’t get this with the AW4, I put it down to new features being more battery intensive . I tend to only get 13 hours of battery from a single charge. A lot lower than the 18 claimed by Apple.

I did a quick ring around of my friends to find out what their battery % was at after 12 hours.
An AW4 and an 18month AW3 were both at ~80% and my old AW0 which I had given to a friend was still at 60%. Yet my watch after 12 hours was at 20%
The two friends on Aw3&4 were still at 30% after 36hours on day two.

So something definitely not right with mine.
Rung Apple. They did a diagnostic test and found it running normal. Organised for a senior tech to ring me the next day anyway. They said I’d have to send it to Apple for 2 weeks for testing. I also repaired and restored from new as per their suggestion but it made no difference.

I don’t really find it acceptable that a two month AW4 has such poor battery life compared to others. Nor do I wish to be without it for two weeks while they run tests.

Any suggestions on my best course of action.

TIA.

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Uber Geek
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  # 2268815 2-Jul-2019 20:21
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At a guess, the options will be to live with the watch as it is or live without it while it gets looked at. I doubt Apple would replace it without confirming a hardware issue and all Apple watches are sent to a repair centre so taking it to a store will make no difference to the timeframe for testing as they will be sending it away.

 

 






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