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Forums › Apple iOS and devices › Scratches on iPhone screen


102 posts

Master Geek

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Topic # 25353 19-Aug-2008 13:38
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Hey

I've had the phone for about 3/4 of a month and have noticed sone light scratches in the middle of the screen. They are not the biggest problem, as they are hardly visible whilest the sceen is on. But this does leave me a little concerned, i've owned many things with scratch resistant galss before, but not one has suffered any scratching.
Just wondering if anyone else has found any scratches on their screens?
I would also like to know if the warranty covers this at all.

Oh, and FYI, i'm very gentle with the phone. The screen has never come in contact with anything likely to scratch it.




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  Reply # 158011 19-Aug-2008 14:46
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I was concerned about this possibility at start and have always had it in a case.
I have now got the invisibleguard shield to apply.




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102 posts

Master Geek

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  Reply # 158020 19-Aug-2008 15:39
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We'll it really shouldn't scratch at all under normal use. I've seen pc world key theirs and it came out fine. I don't really know how my pockeet could have more scratching power than a key?




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  Reply # 158094 19-Aug-2008 19:27
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Optical scratch resistant glass doesn't mean that it's scratchproof - a lesson I learnt with my iPod touch.

At first I did use a screen protector, but that started to peel, and took it off. At this time I thought that light use anywhere would be fine.

Bad mistake - 24 hours later, I found a scratch around 1cm long across the bottom left corner, which can be visibly seen if the device is on, especially with a white background as the colours are scattered off at the scratch.

What did I do to create such a thing? Put it into my pocket and went out.


Now you'll be asking - why did so many people test stuff like blades and keys with this impressive screen?

I should say that all of these still have a larger surface area and rougher than say, sand.


So what does this mean? Use some form of protection. (Hmm... Smile)




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102 posts

Master Geek

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  Reply # 158161 19-Aug-2008 21:55
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Yea, but I think that Apple is being very slack here. I am looking at my nicecly worn g-shock watch without a single scratch on it. How hard could it have been for them to have applied some decent scratch resistant coating? Casio did it, why can't apple???
From what i've seen so far, the iPhone is a well designed but poorly manufactured device that makes me feel a little underwhelmed.
Oh well, I guess i'll get a case ASAP.

Still would like to know though if they'll replace my screen or not. I'm waaay to busy to check for myself, i'm afraid.




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  Reply # 158166 19-Aug-2008 22:04
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Would have thought protection would habe been lopgical to start with




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  Reply # 158178 19-Aug-2008 22:44
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I find that so bizarre - I've had my trusty 4GB iPhone since September last year and I'm yet to get one scratch on the screen. It's been dropped on tiles a couple of times (not by me sadly) and most of the time it lives in either my pocket or manbag.

Could it be possible that Apple has cheapened the product over time?



102 posts

Master Geek

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  Reply # 158218 20-Aug-2008 08:41
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Possible. I think that Apple is trying to cut every small corner possible so as to bring the price down as much as possible.
 I've seen them do things like that before,  why wouldn't they do that here?

Also, yes, I did have a case. However, I found that it left scratches on the chrome, as well as the screen protector component had a noticible rattle during calls. I've returned that, but I will be getting another case very soon.




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  Reply # 158238 20-Aug-2008 09:31
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I've dropped mine on its face, keep it in my pocket with no case, throw it around....i've got no damage to the screen whatsoever.  i do have a bit of a gash on the rear top right corner from where it fell on gravel out of my pocket but meh, its just a phone so i don't much care.  but yeah, i agree the screen shouldn't scratch under normal use.



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Master Geek

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  Reply # 158244 20-Aug-2008 09:37
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Great, I think i'll print off these replys and take them in to voda with my phone. Should help my case a bit.




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  Reply # 158250 20-Aug-2008 09:53
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Good luck, let us know how you get on

I don't think that taking a print out of forum posts will sway Vodafone/Apple to replace the 'scratched' screen under Warranty

There is bound to be a fair use or wear and tear fine print somewhere

Like someone else said, its just a phone



102 posts

Master Geek

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  Reply # 158253 20-Aug-2008 09:59
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Thanks, I'm hoping to head out this weekend just to see if they'll accept the claim. If they do, I'll have it done some time next month.




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