what happens if?

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Dreamy

251 posts

Ultimate Geek

Trusted

#28440 29-Nov-2008 17:03

I have bought an iphone from vodafone nz with the 24 month contract. its only 6 months old and the phone is water damaged.
What would happen to my contract if I dont have the iphone anymore, but buy anther phone (not iphone) to replace the dead iphone?
would I have to continue using the iphone contract until its 24 months are up?
- if so how does that work with another sort of phone?
- can i still access the internet using the new phones thru vodafone?

thanks

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

PractiCom

25 posts

Geek

#181167 29-Nov-2008 20:21

Hi,
bad luck re the water damage. As long as you keep paying the bill, I'm sure vodafone would be happy re the subsidy side of things. I would think you could transfer your current plan to a 'you choose'/mobile broadband plan if you were to get a internet capable mobile to replace the iPhone.
You have no obligation to use any service, phone or plan, .... only to pay the bill

Good luck

PractiCom

n00dy

482 posts

Ultimate Geek

Lifetime subscriber

#181168 29-Nov-2008 20:32

if have house & contents insurance, claim for a replacement. Your contract and the $ you pay each month will contined to be billed to you, you can however get a another phone ( new or second hand ) and continue however I suspect VF will not subsidies a replacement

Dreamy

251 posts

Ultimate Geek

Trusted

#181169 29-Nov-2008 20:40

thanks Its my friends iphone, but we were concerned that she would loose the data usage as another phone say n95 can not use the iphone data ( or this is what she has been told by vodafone)
She is happy to pay the bill and would love that she could transferr it to another plan that would work with a none iphone

lol kinda confusing.

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

robsonde

48 posts

Geek

#181221 30-Nov-2008 12:22

Dreamy: its only 6 months old and the phone is water damaged.

your contents insurance will probly cover you for a new Iphone.

Aaroona

3193 posts

Uber Geek

#181248 30-Nov-2008 20:16

Dreamy: its only 6 months old and the phone is water damaged.

House and content insurance replaced mine. I had the same thing happen to me. I knocked a lovely big cup of hot drink onto it, needless to say, it was stuffed.

But they replaced my phone..

Dreamy

251 posts

Ultimate Geek

Trusted

#181276 30-Nov-2008 23:50

my friend does not have house insurance, ( now knows how silly that was) and did not take out phone insurance.
Anyway getting away from her ummm bad judgement calls.

she can not afford another iphone so will be getting one that does access the internet,

She spoke to a person at one of the vodafone shops in Manukau city and was told
"They think that the iphone contact data plan can be use by any type of phone, doesnt have to be the iphone"
But when asked for that in writing they said oh maybe not, but its all data right, so it should be ok, but not sure
maybe not, doesnt say its only for iphone use. But they are not sure. urgggggggggggggg

She has emailed vodafone help re can any phone use the iphone data?
lets hope someone there knows

i know iphones are kinda new, and that the people working in the vodafone shops in the weekend are rather young,
hey wait all the people working in the vodafone shops are young, hmm or is it I am old ( thank god lol) anyway
I would assume that the vodafone workers would have some knowledge of the iphone contracts as there was and still is
such an issue with people havintg to have one to use the phone.

anyway boy do I ramble on this late at night so sorry,
what do you all think?

ps do I love Geekzone , always someone here to help.

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

Dreamy

251 posts

Ultimate Geek

Trusted

#181344 1-Dec-2008 12:23

ok spoke to two people at vodafone iphone tec support and both agree that yes in the event your iphone breaks you can use the iphone plan with another type of phone, but that you will have to advise vodafone so they can change a setting on the iphone sim card that deals with the use of data. They said that vodafone had looked into what happens if the iphone nolonger works and you still have months to go on your iphone plan,
so way to go vodafone thinking outside your box.

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

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Aaroona

3193 posts

Uber Geek

#181349 1-Dec-2008 12:54

Dreamy: ok spoke to two people at vodafone iphone tec support and both agree that yes in the event your iphone breaks you can use the iphone plan with another type of phone, but that you will have to advise vodafone so they can change a setting on the iphone sim card that deals with the use of data. They said that vodafone had looked into what happens if the iphone nolonger works and you still have months to go on your iphone plan,
so way to go vodafone thinking outside your box.

Yeah, data is delivered to the iPhone through a different APN to all other phones.

For example; the iphone APN is www.iphone-vodafone.net.nz
whereas, all the other phones are;
www.vodafone.net.nz (or something similar, as there are a couple)

Im glad to hear that everything has been sorted.

Dreamy

251 posts

Ultimate Geek

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#182578 7-Dec-2008 13:04

I have been reading up on changing the APN settings in the iphone to access the $1 data.

There is some info on GZ so I may try that lol.

cheers

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

Aaroona

3193 posts

Uber Geek

#182579 7-Dec-2008 13:16

Dreamy: I have been reading up on changing the APN settings in the iphone to access the $1 data.

There is some info on GZ so I may try that lol.

cheers

Just before you do that, be aware that changing it on the iphone wont do anything if you change your sim card to another phone.

You'll have to change the APN on the new phone to the iPhone APN. Because thats what your plan is setup for.

(If anyone believes this information is incorrect, please advise me where i've gone wrong!)

Dreamy

251 posts

Ultimate Geek

Trusted

#182584 7-Dec-2008 13:58

I would be on a normal contract not the iphone contract. so would that still apply as my sim would be for the normal contract

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer