iPhone WiFi iPhone Help

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Xt1ncT

110 posts

Master Geek

Topic # 28602 5-Dec-2008 12:54

I just received my iPhone as part of my new vodafone business package, and for some reaons I can't connect to the WiFi in my office.

I know the p/w, and have my laptop connected but it won't let the iPhone connect.

At home I am fine, it connected first time.

Any ideas?

Thanks

Rob

plas

351 posts

Ultimate Geek
+1 received by user: 18

Reply # 182277 5-Dec-2008 13:08

Are you using mac address filtering on the AP?

Also try switching on/off aeroplane mode, that fixes alot of wifi issues.

djpaubes

394 posts

Ultimate Geek

Reply # 182300 5-Dec-2008 14:04

Yeah they def mac filtering mate

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Xt1ncT

110 posts

Master Geek

Reply # 182302 5-Dec-2008 14:25

plas: Are you using mac address filtering on the AP?

PLease can you explain this to me?

Thanks

djpaubes

394 posts

Ultimate Geek

Reply # 182306 5-Dec-2008 14:30

I would guess you would have to talk to who ever setup the wifi at your work and ask if they are using mac filtering. If so you can give him your mac address which will be displayed in the wifi settings on the phone and then it will allow you to connect.. its an extra security measure.

Xt1ncT

110 posts

Master Geek

Reply # 182309 5-Dec-2008 14:46

djpaubes: I would guess you would have to talk to who ever setup the wifi at your work and ask if they are using mac filtering. If so you can give him your mac address which will be displayed in the wifi settings on the phone and then it will allow you to connect.. its an extra security measure.

Is that the Wi-Fi address in "Settings/About"?

djpaubes

394 posts

Ultimate Geek

Reply # 182315 5-Dec-2008 14:58

good question, that does look like a mac address. I'd go with that.

Noodles

465 posts

Ultimate Geek
+1 received by user: 83

Reply # 182434 6-Dec-2008 08:08

You might also want to look into what type of wireless access point you're running in your office. There were a few problems connecting to some devices with the initial iPhone release. I'm not sure if this was fixed in later iPhone firmware releases, but it seemed to be fixed by upgrading the firmware on the wireless device.

dragonsinger57

39 posts

Geek

Trusted

Reply # 183114 9-Dec-2008 19:48

Xt1ncT:
djpaubes: I would guess you would have to talk to who ever setup the wifi at your work and ask if they are using mac filtering. If so you can give him your mac address which will be displayed in the wifi settings on the phone and then it will allow you to connect.. its an extra security measure.
Is that the Wi-Fi address in "Settings/About"?

That is definitely the mac address (i run mac address filtering at home!)

"You know, you blow up one sun and suddenly everyone expects you to walk on water!"