Apple TV plus

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Hemi88

185 posts

Master Geek

#303516 15-Feb-2023 18:22

Is anyone else having a problem with atv+ originals not showing up when I click on originals tab is only showing coming soon if I click on it say content unavailable tried on both wifi/mobile
Tried using atv+ website and works, but none of our Apple TV or phones all different Apple ID
My us account seems to be showing them

Beatpap

10 posts

Wannabe Geek

#3037393 15-Feb-2023 21:22

Having same problem works fine on our computers. Trying to view through new LG TV using app and not work.

Hemi88

185 posts

Master Geek

#3037395 15-Feb-2023 21:29

@Beatpap It’s very frustrating was about to watch shrinking still not working

JPNZ

1542 posts

Uber Geek

#3037402 15-Feb-2023 22:07

I just spent nearly 40 mins to two people in the aus call centre. Same issue as the OP. Apple is aware of this issue in NZ, Australia and Europe.

I have raised a case number but no resolution so far. I’m told to keep checking over the next two days. Hopefully apple sort it soon.

Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+

JPNZ

1542 posts

Uber Geek

#3037403 15-Feb-2023 22:08

Forgot to add wouldn’t work on any of my devices. MacBook, Apple TV, iPhone or iPad.

Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+

Hemi88

185 posts

Master Geek

#3037404 15-Feb-2023 22:12

JPNZ: I just spent nearly 40 mins to two people in the aus call centre. Same issue as the OP. Apple is aware of this issue in NZ, Australia and Europe.

I have raised a case number but no resolution so far. I’m told to keep checking over the next two days. Hopefully apple sort it soon.

hopefully it gets resolved

JPNZ

1542 posts

Uber Geek

#3037425 16-Feb-2023 06:41

Mine is all fixed now.

Panasonic 65GZ1000, Onkyo RZ730, Atmos 5.1.2, AppleTV 4K, Nest Mini's, PS5, PS3, MacbookPro, iPad Pro, Apple watch SE2, iPhone 15+

Hemi88

185 posts

Master Geek

#3037497 16-Feb-2023 11:23

JPNZ: Mine is all fixed now.

it’s showing up again for me to