I thought I'd vent my anger here on Geekzone because I'm sure some of you may also have bought iPhone's or other electronics through sites like Trademe, Sella or Zillion.
About a month ago I saw a sweet deal on Sella for an iPhone. The seller had good feedback, they were address, email and phone verified and had answered many questions on the auction from other interested buyers.
So I hit the buy now for $850 and sent them an email to confirm details etc.
I payed up the next day and got a reply saying "Thank you...will post on monday...etc."
Then comes Monday and I get another email (from the dudes girlfriend supposedly) saying "Oh I'm sorry my boyfriend sold it already...its already been sent to the other buyer...I'll give you a refund"
Ok no worries by that point.
But now its a month later, with no refund and no further contact from the seller (I've been emailing them every day).
I contacted Sella last week, they said "We take these matters seriously...we can provided their details to the police"
So I head down to the police station today and they say, "because its an online theft can you please call this number to report it to our investigative unit". Didn't even take my details.
So I call the number. After two separate people telling me I need to go down to the station with printed evidence (which I had), I ask to speak to the supervisor who finally takes my details, and tells me "because it was an agreement between two parties, it does not technically qualify as theft...we recommend you go through the courts"
Thats great becuase I don't know the seller's details and can't contact them! So I'm now awaiting a response from Sella to see if they can release the seller's contact details.
Assuming the details are legit, which I would bet they are not.
In summary, I've learnt that a) I can't rely on the justice system b) buying through an online auction is a big risk and requires a lot of trust and c) If a deal looks too good to be true, it probably is.
Thanks for reading, I feel slightly better for having written that down :)
Keen to hear anyone's thoughts on the subject