Ipad - 'Cannot connect to iTunes Store' problem

Forums › Apple iOS and devices › Ipad - 'Cannot connect to iTunes Store' problem

johnstbr

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Topic # 65012 27-Jul-2010 20:27

I'm getting this message ""Cannot connect to iTunes Store" when I click on iTunes or App Store. I've reset the ipad (hold the home and power buttons until it reboots and you see the Apple logo) and "reset all settings" in the general tab of the setting application. Anyone know how to fix this problem? I can access Safari so it's not a connection issue and I did have access to both the iTunes store and App Store two days ago? Thanks in advance?

johnr

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Reply # 357355 27-Jul-2010 20:30

How are you trying to connect?

WIFI or 3G?

johnstbr

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Reply # 357365 27-Jul-2010 20:46

wifi

johnr

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Reply # 357367 27-Jul-2010 20:47

have you restarted that?

johnstbr

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Reply # 357378 27-Jul-2010 21:00

Yes, did restart. Just got off the phone from applecare and after a trying a few things without success we resigned into the "store" under the "Settings". This did the trick. Hopefully this may help anyone else who encounters this?

SaltyNZ

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Reply # 357565 28-Jul-2010 09:02

Hmmmm, I just got it (same symptom - Safari OK, iTunes store not) but it worked on a retry. I'm putting it down to a temporary blockage in Apple's intertubes.

//Should that be "stalks" for Apple maybe?

iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

peteflynn

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Reply # 358287 29-Jul-2010 12:16

I get the same problem (yes safari internet - no itunes connection) when I try to connect through my work wifi connection. i think its something to do with the authentication itunes uses when negotiating our windows server

Pete

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Reply # 358295 29-Jul-2010 12:23

Apparently I saw from a tweet that iTunes is broken at the moment.

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