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TellyCHC

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#70835 1-Nov-2010 08:26
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For the past couple of weeks I have been having problems with the charge on my iPhone.  It also has been very hot and needing a full charge every few hours.  Yesterday I took it off charge and three hours later it was at 20% charge.

After trawling through the countless pages of internet pages on this problem, I decided to do a full restore and back up of my iphone  (I'm running iOS4.1).  I have no location services on, I have no push notification services on, and I have made all my emails set to manual, not that I know why I have done this because this has not been an issue before.  So then I read into that multitasking bar thing when you push home twice and clearing out the apps from there and seeing how I go.

So overnight I left it to charge, because of course it was dead when I went to bed, and I pulled it off charge an hour ago, haven't checked email or anything like that, and just left it sit on the bench while I sort my children out for school.  Its dropped 30% in an hour and telling me that my usage and standby time is the same, but can't really say what this was before, or if it even means anything.

I guess my question is; is there something else I can  try, or am I just better taking back in to VF and getting them to get it sorted, as its still under warranty (I got it in December 2009, and has been replaced due to hairline cracking).  It's only been something that I have noticed in the past couple of weeks, and haven't plugged it into the computer in that time, and wondering if there is an application running in the background that I can't shut down.  I have deleted all the applications I have downloaded in that time to see if that helps, but doesn't seem to have made a difference.

Any ideas or help on this would be great - thanks :) 

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michaelmurfy
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  #398328 1-Nov-2010 08:33
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I had this issue with a customer in store once, the solution was shoving the iPhone into DFU mode and restoring that way. If that still doesn't work it will be a problem with the actual phone, a repair might be imminent. 




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Shadowfoot
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  #398339 1-Nov-2010 08:42
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DFU mode sounds like Don't F#$% Up mode.

Is there an easier way to activate it rather than trying to guess when the apple logo will appear (approximately 10 seconds)?




TellyCHC

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  #398362 1-Nov-2010 09:17
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Okay thanks - i will give it a go and see how that works out....



michaelmurfy
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  #398365 1-Nov-2010 09:19
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Shadowfoot: DFU mode sounds like Don't F#$% Up mode.

Is there an easier way to activate it rather than trying to guess when the apple logo will appear (approximately 10 seconds)?


I have done it that many times now that I don't even need a guide to get a iDevice into DFU mode. 




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michaelmurfy
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  #398366 1-Nov-2010 09:21
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Oh and I will add, don't restore from a backup if you can help it. Start off fresh to make sure it wasn't something rogue causing the problem.




Michael Murphy | https://murfy.nz
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TellyCHC

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  #398369 1-Nov-2010 09:25
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I was just going to ask that question - I seem to have got it in DFU mode ok (tutorial link awesome) and is doing a restore now. Stupid thing to think about after doing this - is I hope I didn't loose contacts cos I did before eeep

 
 
 

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TellyCHC

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  #398372 1-Nov-2010 09:27
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Also - what happens to all the paid applications I had on there? Have to buy them again?

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  #398373 1-Nov-2010 09:29
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Your iTunes account will keep track of what you've bought before. You may have to download them again, but you won't have to pay for them.

TellyCHC

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  #398374 1-Nov-2010 09:30
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Okay thank you for that

TellyCHC

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  #398375 1-Nov-2010 09:30
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Okay thank you for that

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  #398376 1-Nov-2010 09:37
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You should be able to load the contacts onto the phone quite easily too. Paid Apps / Music will work no problems. Why do I know so much about iPhones if I am the Antichrist of them? hmmm.




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TellyCHC

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  #398380 1-Nov-2010 09:42
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I just imported my contacts and I've lost all the numbers I added in over the past few months. Fun times re-loading everything back on he he

Teeps
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  #398386 1-Nov-2010 09:47
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TellyCHC: I just imported my contacts and I've lost all the numbers I added in over the past few months. Fun times re-loading everything back on he he


It would have been good to have synced and done a backup before the DFU just as a safety. Even though you wouldn't have restored from the backup just in case there's something that would have caused the problem, at lease it would have been there, and having synced first would have meant your contacts were on your computer too!

We all do it, thankfully only usually once though ;-)

TellyCHC

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  #398388 1-Nov-2010 09:50
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It synced when plugged it in, but dunno how to retrieve contacts from iTunes?

Teeps
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  #398394 1-Nov-2010 10:09
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Not near my computer so can't remember for definite, but as long as your contacts were set to sync with your computer before you did the DFU you should now be able to restore them by enabling the contacts sync in iTunes

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