Think I made a mistake buying an Iphone from ebay

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grat1

3 posts

Wannabe Geek

#83090 10-May-2011 13:23

I am very new to iphones and all technology. So if you answer please please can you use terms I can understand.

I purchase an iphone 3g 8gb from ebay - found out it was unlock and jailbroken. The seller left lots of info on the phone which I have been able to remove but one bit I'm stuck on. itunes. I set up an account for myself but when you sync the phone it comes up with the sellers name and the phone serial number. I dont know how to change the ownership of the phone in itunes to me. Also when you go onto the internet on the phone it shows her email address and wants her password, I can't delete that either. I have tried getting in touch with her but no suprises she just said all passwords are still live and to look it up on google!!!!! . So if anyone can help me delete her from itunes and my phone I would be really grateful. I know I can't update or restore or I'll loose my unlock (not too worried about the jailbreak) just want to delete her.

trig42

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#467546 10-May-2011 13:31

Pretty sure you can just change the name in iTunes.
http://support.apple.com/kb/HT3965 - click the name in the left hand column, then click it again within a second (slow double-click).
As for her email and everything, you just have to go into settings > Email accounts and remove her accounts.
You will probably also need to change the itunes account it is setup for http://support.apple.com/kb/ht1311

Peppery

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Ultimate Geek
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Trusted

#467547 10-May-2011 13:31

Is it an iPhone 3G or 3G S? If it's a 3G, then they're "permanently unlocked" as Apple has stopped pushing updates for them. If it is a 3G, you can do a restore and use Greenpois0n to do the unlock again (http://greenpois0n.com/)

grat1

3 posts

Wannabe Geek

#467580 10-May-2011 14:43

Thanks guys for your help with the itunes name.

Sorry but still cant work out how to delete her email address in itunes on the phone.

Can I just ask you to clarify - as my phone is the 3g i can restore on itunes but as my phone is jailbroken i cant update is that correct?

ekud

263 posts

Ultimate Geek
+1 received by user: 2

#467585 10-May-2011 14:47

As in her itunes account on the phone?

Also the 3g is pwnd for life, You can upgrade and downgrade any firmare quite easily, If i was you id restore to 4.1 and then run limerain to jailbreak and unlock

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grat1

3 posts

Wannabe Geek

#467589 10-May-2011 14:56

Yes I want to delete her email address from my phone - it comes up if i go into itunes?

ekud

263 posts

Ultimate Geek
+1 received by user: 2

#467600 10-May-2011 15:12

Thats weird, Maybe the phone has been registered as that and theres nothing you can really do about that, However you can do a restore and unlock by using a jailbreak tool called limera1n whats the current firmware version on the phone? I would reccomend restoring to 4.1 or another firmware and doing that, then its kinda like a new phone

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kiwiharry

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Subscriber

#467605 10-May-2011 15:25

Hi.

I've had a similar issue with our iPhone which belonged to another company employee.

Unsure if you have tried this already, but when you connect the phone to itunes, select the device in the left hand pane and then select Info from the menu directly beneath the apple logo at the top of the screen. Scroll down this page and hopefully you will see the email accounts and deselect the previous users email. This will then prevent it from re-appearing on the phone.

Took me a while to work this out as I am an apple newbie too.

Hope this helps.
H

If you can't laugh at yourself then you probably shouldn't laugh at others.

TeWharau

35 posts

Geek

#468031 11-May-2011 19:48

I'm sure you tried this but go into settings, scroll down to store (app) settings and sign out. While in settings, go to mail settings and click on old mail acct, scroll down click remove.