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1985 posts

Uber Geek

#60860 4-May-2010 16:40
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I've noticed lately that the Sygic GPS application on my iPhone is not working very well, and think it might have started after the most recent update that Sygic released.

Here are the things I am experiencing:
- Constant loss of signal
- Mobile Maps just gets totally lost and sometimes doesn't think I'm even on the road
- When I do have a signal, it tends to run a few kms slow.  What I mean by this is it tracks my route, but thinks I am a few kms further back in my route (ie it is lagging).

I has been working fine in the past.  Is anyone else experiencing this issue?

I could either be an issue with the latest update, something has corrupted during the update, or the GPS function on my phone has broken.  If it is a corrupt install, how do I remove it from my phone and reinstall it without having to fork out for it again on iTunes.  I've tried this already and when I search for it, it shows the price and I'm afraid if I click on it I will be charged again.

If my phone's GPS has broke, are there any methods of testing it?


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200 posts

Master Geek


  #327355 6-May-2010 12:53
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You should be able to uninstall the app and then reinstall it from iTunes without further charge. It may look as if you are going to pay again but it will tell you that you already have it when you try again.

As for other apps to test your GPS, try using the Maps app itself. If you're outside it should get a lock on your exact position within a few moments. Otherwise have a look through the App Store. There are quite a few. One of the heads up display (HUD) programs should help.

1985 posts

Uber Geek

  #327436 6-May-2010 16:23
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Thanks for the suggestions.  I also emailed Sygic on the same day and they came back with a few suggestions that I will try when I get back to Auckland.

I must say that I was impressed with their customer service speed and help in this one time contacting them!

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