Wi-fi calling - why does it drop out?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Wi-fi calling - why does it drop out?

AKT

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#255748 27-Aug-2019 14:35

I don’t know if this is a network issue or a phone issue but whenever I go outside the range of my Wi-fi, the call gets dropped. There is adequate mobile signal in the area and it happens everywhere I use Wi-fi calling. Is this a phone issue (iPhone Xs on iOS 12.4.1) or a network one?

Thanks in advance

A

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#2306764 27-Aug-2019 14:39

This is expected until VoLTE is in place, There is no handover from Wi-Fi calling to the 3G / WCDMA network

Edit: Corrected wording

Linux

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#2306766 27-Aug-2019 14:47

@AKT I have edited my post above as I worded it incorrect but this is not a fault

timmmay

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#2306768 27-Aug-2019 14:49

So... WiFi calling stops working when WiFi isn't available... this one sounds tricky! 🙃 😅 😜

Benjip

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#2306778 27-Aug-2019 15:13

It's quite an annoying limitation. I actually have WFC disabled most of the time because if I need to step out of the office to take a call, it cuts off.

AKT

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#2306827 27-Aug-2019 15:49

Linux:
This is expected until VoLTE is in place, There is no handover from Wi-Fi calling to the 3G / WCDMA network

Edit: Corrected wording

Thanks for the info. The implication is that VoLTE is coming or have I misinterpreted that?

Andy

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#2306838 27-Aug-2019 15:55

AKT:
Linux:

This is expected until VoLTE is in place, There is no handover from Wi-Fi calling to the 3G / WCDMA network

Edit: Corrected wording

Thanks for the info. The implication is that VoLTE is coming or have I misinterpreted that?

Andy

Yes VoLTE is coming but not sure when (must be soon) but it's only going to be off the RCG (RBI2) sites at first as I understand

hio77

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#2306850 27-Aug-2019 16:29

AKT:
Linux:

This is expected until VoLTE is in place, There is no handover from Wi-Fi calling to the 3G / WCDMA network

Edit: Corrected wording

Thanks for the info. The implication is that VoLTE is coming or have I misinterpreted that?

Andy

all 3 providers have taken very different approaches to golive.

be it, area constrained, Device constrained or user constrained.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.