drajk:Slingshot:ahmad: Having thought about this offer long and hard I can only come up with one major "catch" for the offer apart from:
1. $9.95 courier fee (which was not disclosed upfront, and only is mentioned well into the signup process over the phone - but which I accept is insignificant considering the overall offer), and;
2. If you decide to port your number to another provider or plan at the end of 12 months then I suspect you will be up for at least some pro rata of the $20 monthly fee that is due in the 13th month. You wouldn't do a port in the 12 month for fear of incurring an early disconnection penalty (far too difficult/impossible to plan to port it out exactly at the end of 12 month). So if you do it (say) in the first week of the 13th month then I suspect Slingshot would still charge you some or all of that $20 for the 13th month no matter how quickly you try to port in the 13th month.
Of course I'm hoping that the mobile market changes enough over the next 12 months that people that take up this offer will be offered something amazing next year to avoid a mass exodus of customers (hint hint)
1. Yes, this should have been disclosed on the offer page. We have it else where, but it needs to be upfront. Will be making that change today.
2. It's all one month in advance, so yes if on the 13th month it may prove difficult to escape the $20 access fee. Mind due you've just had it for free for a year ;)
A few quick questions for Slingshot after reading the T&C:
(1) Is there any porting fee in or out for an XT Prepaid number "14(c) We may charge you a fee for porting the Phone Number. Please call Customer Services on 0800 89 2000 to find out the fee. "
(2) Can you confirm that any mobile supplied under this promotion belongs to the customer and doesn't remain the property of Slingshot? - I see 16(e) says "return any equipment that belongs to us. " but I would assume from the promotional wording that the mobile becomes the Customer's property? I see that an earlier statement does say that the "The SIMcard we issue you remains our property, so please return it in good condition and within 15 working days after your connection or this agreement ends. If you do not do this we may charge you for the cost of a new SIMcard."
(3) Can multiple XT connections be ported by a customer under this deal and if so would a free phone be supplied for each?
Thanks - would appreciate answers from 'Slingshot' re these - posted in forum rather than PM as others may have the same questions.
(1) Is there any porting fee in or out for an XT Prepaid number "14(c) We may charge you a fee for porting the Phone Number. Please call Customer Services on 0800 89 2000 to find out the fee. "
No charge.
(2) Can you confirm that any mobile supplied under this promotion belongs to the customer and doesn't remain the property of Slingshot? - I see 16(e) says "return any equipment that belongs to us. " but I would assume from the promotional wording that the mobile becomes the Customer's property? I see that an earlier statement does say that the "The SIMcard we issue you remains our property, so please return it in good condition and within 15 working days after your connection or this agreement ends. If you do not do this we may charge you for the cost of a new SIMcard."
Yes, the mobile supplied is the customer's property.
(3) Can multiple XT connections be ported by a customer under this deal and if so would a free phone be supplied for each?
You may have up to four mobile connections on a given account. And yes, if you took up the promotion then you'd get four phones.