2degrees launches eSIM

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2degrees launches eSIM

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#3194632 13-Feb-2024 12:04

Well, I just got a phone call from 2Degrees....

Apparently bundling and marketing with an LTE product they don't support (watch) is perfectly normal and completely OK to do.

The marketing team have no issues with it. The rep advised me that due to Esims being a very new technology it may be a while before it's on watches..

Sorry to the guy on the phone, I may have spoken to him a little unfairly...

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#3194633 13-Feb-2024 12:19

Johnk: Well, I just got a phone call from 2Degrees....

Apparently bundling and marketing with an LTE product they don't support (watch) is perfectly normal and completely OK to do.

The marketing team have no issues with it. The rep advised me that due to Esims being a very new technology it may be a while before it's on watches..

Sorry to the guy on the phone, I may have spoken to him a little unfairly...

I don't think 2degrees can claim that eSIM technology is new given the length of time that Spark has offered the functionality. Even One now offer the service. The clock is ticking 2degrees when you will lose yet another customer.

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#3195357 15-Feb-2024 08:07

John just pointed out a banner (and I can also see it on my mobile account on their website). It’s now saying to share data it cost $5 and it’s a “sidekick plan”.
So either they want people to go to another telco or it could also be the last step to get billing working for wearables (same price as Vodafone’s wearables price)

I myself think it’s just that they want to charge for shared data now. This will increase my bill by $20 a month.

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#3195361 15-Feb-2024 08:19

The plan is live. It is for sharing data for laptop’s and tablets etc.

Looks like I’ll be moving the last of my connections to another telco and end relationship with 2d.
People asking for wearable details and timelines but it seems rather than working on and releasing that they spend the time on how to charge for something that has always been free. They really did pick the wrong “mark” to be the CEO if this is how they want to do things. Very vocus way of doing things.

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#3195379 15-Feb-2024 08:50

tripp: John just pointed out a banner (and I can also see it on my mobile account on their website). It’s now saying to share data it cost $5 and it’s a “sidekick plan”.
So either they want people to go to another telco or it could also be the last step to get billing working for wearables (same price as Vodafone’s wearables price)

I myself think it’s just that they want to charge for shared data now. This will increase my bill by $20 a month.

Got to try to squeeze as much money out of their existing customers as possible to make up for those that are moving to other telcos.

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#3195395 15-Feb-2024 09:20

tripp: The plan is live. It is for sharing data for laptop’s and tablets etc.

Looks like I’ll be moving the last of my connections to another telco and end relationship with 2d.
People asking for wearable details and timelines but it seems rather than working on and releasing that they spend the time on how to charge for something that has always been free. They really did pick the wrong “mark” to be the CEO if this is how they want to do things. Very vocus way of doing things.

That was the last point of difference between 2D and the other main Telcos.

A few now will be jumping ship, the fact they keep kicking the can down the road in regards to eSIM and just jacked a few plan prices by $5 I feel they are no longer "fighting for fair".

They are just another corporation.

They should have kept the Orcon/Vocus branding as they have destroyed the 2D brand.

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#3195408 15-Feb-2024 09:35

Yes the only reason why I was staying with my last connection was because of the free shared data for my other devices. If I have to start to pay for them to access data I have already paid for then I might as well move to one or spark and finally get my personal number on my watch as well.

In my view 2d is now a telco that doesn’t keep up with new tech (or even old tech that has been out for years) and other telco’s offer better value for $$

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#3195413 15-Feb-2024 09:42

tripp:

Yes the only reason why I was staying with my last connection was because of the free shared data for my other devices. If I have to start to pay for them to access data I have already paid for then I might as well move to one or spark and finally get my personal number on my watch as well.

In my view 2d is now a telco that doesn’t keep up with new tech (or even old tech that has been out for years) and other telco’s offer better value for $$

FWIW, I originally went to 2D because they were different and offered great value.

I left and went to One NZ for the eSIM, despite hanging on for longer than I should've.
All the comments about them not being the same since the Vocus takeover are valid - they have become very "Vocus" in the way they behave, the lack of transparency and the pricing.
I've never been happier than I am right now with One NZ.

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#3195414 15-Feb-2024 09:43

Let's move the discussion on the sharing rubbish over to the older thread from last year and keep this thread for discussion about their lack of wearable esim: https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=306637&page_no=7#3195410

Goes to show where development has really gone, hasn't it?

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#3197828 20-Feb-2024 11:39

Still working well with One.NZ overall.

Some places I used to have a good 2D signal are a bit patchy now and vice versa. Nothing too annoying.

Considering moving my 2D internet plan now to leverage discounts accordingly, but TBF this has been very fast and reliable under my Gigabit fibre and I don't want to risk that with a move to One...not sure how they compare here!

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#3197859 20-Feb-2024 12:08

@Item The fact you don't hear much about One NZ internet is a good thing. They've actually got a very solid network.

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#3197894 20-Feb-2024 13:43

michaelmurfy:
@Item The fact you don't hear much about One NZ internet is a good thing. They've actually got a very solid network.

Good point!

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#3197934 20-Feb-2024 14:58

And what you do hear problems with is usually their legacy HFC network which will not afflict 95+% of the population. Or slowness on their cellular product which if you are on you have made that choice knowing it has performance issues and put more value on the savings vs perfromance.

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#3198364 21-Feb-2024 14:27

Johnk:

SaskiaDonnell:

Hey there, sorry for the delay in response and that I am unable to provide you with a more definitive update yet. We are working hard on our offering for all our customers and will have an update early in the new year.

Hey @pwner

I see you are active and posting GZ today with the magical 2Degrees badge, See above post from 27th October last year...... Can you please flick a friendly email over to the Mobile team, the radio silence is doing them no favors....

Bundling and using something to grab a pre-sale order and lock said phone into a contract with something you don't even support as a company is very deceitful (my LTE watch that 2Degress wont provide an eSIM for, the 2Degrees supplied)

Cheers

Hey @aspired I see you are active on GZ and posting today, can you poke the Mobile team....

I am guessing they just don't care hence the radio silence and utter BS the call centre is feeding people about eSIMS being a very new technology ?

furmese

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#3200411 27-Feb-2024 10:01

The response/update from 2degrees on eSIM for wearables is deafening.

I guess we are all waiting in the hope that one day 2degrees might (a) provide an update to customers on their plans or (b) actually implement an eSIM wearables solution.

I am waiting for the release of iOS 17.4. After that is available, if 2degrees still does not provide any update or solution then they will have lost yet another customer.

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