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SATTV
1648 posts

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  #851070 8-Jul-2013 17:50
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waaahhhhh

Not fair, I am in Auckland, and only get ADSL speed, only 3.5mbps, too far from the exchange to get VDSL and fiber is not going to be her until 2019 at least.

Love our house and area too much to move.

Super sweet deal however.




I know enough to be dangerous




Lorenceo
904 posts

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  #851191 8-Jul-2013 20:00
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Can the fritzbox units be used in bridge mode? I'd like to continue using my current router if I were to get this.
Also would there be a possibility of more data if one were not to take the free modem, but still go into a contract? If the fritzbox can't be used in bridge mode then it's not of much use to me.

gjanz
4 posts

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  #851194 8-Jul-2013 20:04
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Just upgraded to VDSL last week, do existing customers need to do anything to switch to the new prices?



sidefx
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  #851201 8-Jul-2013 20:17
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gjanz: Just upgraded to VDSL last week, do existing customers need to do anything to switch to the new prices?


I'm wondering this too.  I'm thinking the following:

"Existing contracts will be re-rated to the new pricing during August 2013."

Means it will apply to existing contracts, but am a little unclear on whether just price will change or if data caps\etc also change for existing customers.






"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
              - Richard Feynman


sir1963
3261 posts

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  #851211 8-Jul-2013 20:30
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will be calling tomorrow to see about transferring my account to you

RalphFromSnap

776 posts

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Snap Internet

  #851221 8-Jul-2013 20:39
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sidefx:
gjanz: Just upgraded to VDSL last week, do existing customers need to do anything to switch to the new prices?


I'm wondering this too.  I'm thinking the following:

"Existing contracts will be re-rated to the new pricing during August 2013."

Means it will apply to existing contracts, but am a little unclear on whether just price will change or if data caps\etc also change for existing customers.




Price & data cap will automatically change for existing customers.
This will happen during August :)

Cheers,
^RO




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



Eitsop
583 posts

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  #851247 8-Jul-2013 21:39
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If I switch from Xnet, Voip.. what are the extra costs?

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
eXDee
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  #851252 8-Jul-2013 21:54
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Bring on august!

SATTV: waaahhhhh

Not fair, I am in Auckland, and only get ADSL speed, only 3.5mbps, too far from the exchange to get VDSL and fiber is not going to be her until 2019 at least.

Love our house and area too much to move.

Super sweet deal however.

Semi serious suggestion: Make friends with someone with VDSL or Fibre. Set up a 5ghz wireless link. Of course this requires a line of sight (high roof, pole on roof, or just clear path) and a buddy nearby - but maybe a chance to make a friend? :P

RalphFromSnap

776 posts

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Snap Internet

  #851279 8-Jul-2013 23:19
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attewell: If I switch from Xnet, Voip.. what are the extra costs?


Changing to VDSL & Snap Plus (VoIP) incurs no extra cost.
If you want to change from VoIP to a standard copper phone line, there is a one off charge of $52 to do this.

^RO





Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



classiczone
23 posts

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  #851299 9-Jul-2013 04:12
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Hi there

I'm currently a slingshot customer :) But looks like I'm soon gonna be a Snap customer hehe. With Slingshot not currently offering this type of service :( and now with these Competive plans its too tempting to resist. Well done Snap :) was awaiting this price drop and to get a fritzbox for 24 month contract and pay $50 extra for 3790 fritzbox sweet deal as a great router.

nate
6473 posts

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  #851494 9-Jul-2013 12:45
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How does this work if I already have naked-DSL with another provider? How long can I expect to be without internet during the swap over?

classiczone
23 posts

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  #851495 9-Jul-2013 12:47
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These new snap plans might look attractive but they are gst exclusive making Telecom plans more affordable

sidefx
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  #851501 9-Jul-2013 12:54
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Um how do you figure that?



Or are you talking about business pricing?




"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
              - Richard Feynman


billgates
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  #851503 9-Jul-2013 12:55
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It clearly says at the bottom of the VDSL sign up page "All prices are inclusive of GST".




Do whatever you want to do man.

  

RalphFromSnap

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  #851511 9-Jul-2013 13:08
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Hi classiczone

All of our @Home plans are GST inclusive, as others have already pointed.

All of our @Work plans are GST exclusive. I've just had a quick look at the website now and it seems to be correct, so hopefully we'll just assume you were looking at the @Work options?

You do raise a good point though as a number of other RSPs in the market actively advertise to consumers but with a GST exclusive price, which we do believe is quite misleading. We just want to make sure that end users are comparing apples with apples.

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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