I'm on a 30Mbit fibre, called Orcon last week to order an increase to 100Mbit. They said: OK, will be activated within 24 hours. Guess what, it's 5 days later and I'm still on 30Mbit.

I call everyday and everyday after waiting 15-20 mins for an operator they tell me they don't know what's happening, and that they'll call me the next day with an update - and then of course no one calls.

Anyone from Orcon here who can make things happen, as this level of service is downright disgraceful.

Thanks