High ping to non Orcon servers

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High ping to non Orcon servers

xtrasux

4 posts

Wannabe Geek
Inactive user

#139526 11-Feb-2014 23:33

Me and a few others have been pinging 100+ to non Orcon servers the last few nights. From about 8:30 to 10:30.

I did a few traces:
http://pastebin.com/b76P7wPU

And after 11pm (Was sharing the connection at this point)
http://pastebin.com/tkPLJNmR

I know two people on Orcon ADSL having the same problem, and one on UFB with no issues. I'm using VDSL if that makes any difference.

Anyone else having issues? Will do some more traces tomorrow night.

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Sounddude

I fix stuff!
1935 posts

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2degrees

Lifetime subscriber

#984730 12-Feb-2014 08:49

Hi

We know the cause and its being resolved today.

Let us know how it goes tonight for you.

FireEngine

1223 posts

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#993701 24-Feb-2014 22:17

AidanS:
Reached capacity Orcon?

You wouldn't happen to be on the "unlimited" plan by any chance would you? ;)

-A.

Plan makes NO difference at Orcon. Unlimited Plan traffic is not shaped in any way. We have no shaping of any kind. Hope that is clear :-)

Regards FireEngine

ubergeeknz

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Vocus

#993869 25-Feb-2014 09:27

Have been informed that we've today made some changes to our Peering for Australia, which should improve the situation. Those who've been having trouble, it'd be awesome if you can provide some feedback this evening so we know if it's worked.

ubergeeknz

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Vocus

#998265 3-Mar-2014 16:39

We are aware of some higher than usual latency to some destinations in Australia, I know we're working with our upstream providers on getting this addressed but no ETR as yet I'm afraid. Will keep you posted as I know more.

FireEngine

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#998485 3-Mar-2014 22:22

You can follow the progress of this on our Network Status page here:

http://www.orcon.net.nz/support/network_status

Regards FireEngine