We are getting download speeds of 0.83mbps and upload speeds of 0.71 mbps. The modem is brand new and so are the filters and the speeds we are getting are from the computer which the modem is connected to via ethernet cable with all WIFI connections turned off. Slingshot tested the line to our house and they say they are getting speeds of 6 mbps. Could it be the wiring in our house or something else there are only two jack points but i noticed they seem to be connected to each other. Servers perhaps? We live in Blackball on the west coast in the township not rurally