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naughtynick

4 posts

Wannabe Geek
+1 received by user: 2


#148487 20-Jun-2014 17:04
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I joined orcon in Jan 2014.

I don't own a phone. Never have. A phone has never been plugged into the router.

I changed every single password in the router so VoIP was unusable by ANYONE but me.

Every month since jan 2014 I've had extra charges from National and Mobile Calls being made from my number.

Everytime I called a number that was called they would be like "Not a clue who called." "You must have the wrong number." - Often 15 minute calls. You would retain a call that long less than 2 days before. You'd have the number in your call history in your phone. But every single time. Non one can tell me whos on the other end.

I called my own number. Yet it rings and there is no phone connected in my house. - No one picks up.

I called Orcon and they were like "Its you. It has to be. We arent going to help you and you have to keep paying the extra costs." (Nutshell)

Please help me figure out whats going on. I'd really appreciate it as Orcon is refusing to help me.



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FireEngine
1223 posts

Uber Geek
+1 received by user: 221

Trusted

  #1071263 20-Jun-2014 19:19
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naughtynick: I joined orcon in Jan 2014.

I don't own a phone. Never have. A phone has never been plugged into the router.

I changed every single password in the router so VoIP was unusable by ANYONE but me.

Every month since jan 2014 I've had extra charges from National and Mobile Calls being made from my number.

Everytime I called a number that was called they would be like "Not a clue who called." "You must have the wrong number." - Often 15 minute calls. You would retain a call that long less than 2 days before. You'd have the number in your call history in your phone. But every single time. Non one can tell me whos on the other end.

I called my own number. Yet it rings and there is no phone connected in my house. - No one picks up.

I called Orcon and they were like "Its you. It has to be. We arent going to help you and you have to keep paying the extra costs." (Nutshell)

Please help me figure out whats going on. I'd really appreciate it as Orcon is refusing to help me.




Sorted. I've PM'd you the details of what I have done.




Regards FireEngine




naughtynick

4 posts

Wannabe Geek
+1 received by user: 2


  #1071274 20-Jun-2014 20:10
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Honestly gobsmacked at how simple this was. Refunded all money paid.

Thanks to Simon Stuart for all the help.

Have a nice weekend lads.

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