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Bold

36 posts

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#152061 14-Sep-2014 21:38
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Hi, I've just moved to Greenlane and I believe Orcon have put me on a LLU connection.

We're using a Genius Black router, which was working well on our old connection in Hamilton.  I was happily getting a 15mbit connection with this router.


Connection stats pretty poor, as below:

 

     

  • Data Rate:

     

     

     

     

     

     

    Upstream

     

    Downstream

     

     

     

    Actual Data Rate

     

    643 (Kbps.)

     

    4639 (Kbps.)

     

     

     

     

 Operation Data / Defect Indication:

 

  •  

     

     

     

    Operation Data

     

    Upstream

     

    Downstream

     

     

     

    Noise Margin

     

    9 dB

     

    9 dB

     

     

     

    Attenuation

     

    34 dB

     

    34 dB

     

     

     

     


     

     

     

     

    Indicator Name

     

    Near End Indicator

     

    Far End Indicator

     

     

     

    CRC Error

     

    12790

     

    541

     

     

     

    HEC Error

     

    51207

     

    1666

     

     

     

     


The best I have seen the router connect at is 9000kbps down, and we are getting frequent disconnects, 64 in the last 4 days.  20 of these are probably from me moving things around and changing router settings, but its certainly too high.

Current Speed test, from speedtest.orcon.net.nz:

Download Speed: 3972 kbps (496.5 KB/sec transfer rate)
Upload Speed: 351 kbps (43.9 KB/sec transfer rate)
Latency: 190 ms
14/09/2014 9:08:18 pm

I just tried playing a bit of Heroes & Generals, that was a waste of time (massive rubber banding)

General web browsing is horribly slow.

The router is connected to the master Jack, no other devices connected, infact I have disconnected the rest of the jack points.  The house wiring looks to be about 20 years old, so could potentially be issues.  We don't have a splitter installed.

When the Chorus tech did the install, I got him to do a quick line test and he thought the numbers looked as good as to be expected, since we are going right back to the exchange.

Will Orcon switch me to a normal cabinet connection?

And if not, can I expect better from my LLU?

Cheers



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FireEngine
1223 posts

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  #1128812 15-Sep-2014 09:38
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Bold: Hi, I've just moved to Greenlane and I believe Orcon have put me on a LLU connection.


A line test this morning indicates internal wiring or corrosion at the pillar, will arrange a tech to visit and confirm/resolve.




Regards FireEngine


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